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Dell Dimension 5100c Model: DCCY will not boot.

Dell Dimension 5100c (DCCY) Model: DCCY

I have a Dell Dimension 5100c that just stopped working.
If I plug the power cord in the green light on the motherboard lights up. Which makes me believe the power supply is fine.
I have changed out the front USB1 audio & led panel that has the power switch on it with a new one and this did not help.
I've reseated the RAM.
I've disconnected all of the hardware.
I'm thinking it may be a motherboard issue, but my thought is the green light on the motherboard indicates that it too should be good. ???
Help is greatly appreciated.
Thanks.

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  • Dell Master
  • 4,806 Answers

Hi,

Is the power button a steady abmber light?

If so follow the instruction below>>>>

Remove the power cord from the back of the computer. Then open the side casing of the tower and unplug the 24 pin block connector from the motherboard. The 24 pin block connector looks like this >>>>>

Dell Dimension 5100c Model:  DCCY will not boot. - 0b6066f.jpg


Once removed press the on/off button on the computer to dispel and residual power from the motherboard.
Then connect the block connector again and put the side panel back on and then plug the power cord back in and try to boot the computer up.

If its still the same then the power supply inside the computer may need replacing.


Good luck.

Posted on Jul 03, 2010

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