Since the printer head is part of the machine and not the cartridges, how to you clean the head to resolve a clog? New cartidges, and no black at all. Must be clogged printer head, but cannot get to it.
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I know this is something that you may not want to hear... I used to work for Pitney Bowes fixing postage machines.. these machines have inkjet printers in them. If you use refills other words ink not from the manufacturer it will cause you problems. I know that it might work a few times without problems... but I have seen it first hand at Pitney Bowes... If you don't use the manufacters ink it will destroy your printers. In your case go back to using the Brother cartridge... see if that solves the problem. Which it very well could work off the Brother again. Printer manufactures do this on purpose you have to buy their ink! In any case good luck.
Light/faint prints usually are a result from clogged ink or air bubbles between the cartridge and print head (thus changing cartridge wont fix problem). Try printing the test page print from the machine (Ink Management -> set/ok twice). Answer the question(s) in the display and repeat this up to five times. The colors should be improved after 1-3 test prints usually.
# Hold the cartridge upside down, with the
bar-code label facing you and take a damp paper towel. # Use the towel to wipe the printhead of the
cartridge on the bottom (where the ink comes out). Wipe the printhead
horizontally in one direction only (left to right). # Continue doing this until it looks clean. # Then dab the cartridge on the towel to make sure
the ink is flowing. # Next, look inside the printer and locate the
carrier that holds ink cartridges. Caution: Make sure the cartridges are not
installed at this point.
1. Look for a shiny piece of metal underneath the
contacts at the back of the carrier. 2. Take a damp cotton swab (use water only!) and
wipe along the bottom of the shiny metal piece. Note: You may need more than
# Reinstall the cartridges, making sure you snap
them correctly into the printer.
try to reset the machine.
disconnect the usb and power cable...and press and hold down the power button for 45 seconds and then reconnect all the cables and try again...
or try to clean the print heads...still does not work...could be an issue with print sensors..needs to be replaces.
I don't think there is a reset procedure for resetting MFC 3240c cartridges. Professional refill facilities use a code reset device on cartridges. Users that want to refill their own cartridges often use a piece of cellotape or plastic bag to cover cartridge sensor. This can damage printers head if ink goes too low and printer keeps printing. My suggestion: stay away from troubles and buy original cartridges. Here is a link on howto: Reset ink sensor for Brother MFC 3100C - fixyourownprinter.com
I don't the meaning of the word "clogged" but the better way to clean a printhead is to put hot water on a soft clothe and gently put the cartridge on and off a couple of time. You will see if the cartridge let ink leaking. Important do not scrap with your clothe under the cartridge.
Which cart arent recognized? The yellow one or the cyan(blue) one or both?
Unplug machine from power. Wait three minutes. In this time take all carts out and close cover. reconnect machine to power. Machine demands carts. Open cover. Reinsert carts. Make sure that the support clip of the cart.holder is secured above the cart cover.
If you still have probs with one cart. the led contact on the circuit board is defectiv. You need a new cart holder then, which can be ordered as a spare part from a service partner near your home (see brother homepage).