Question about Bose Lifestyle 20 System

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1 have bose life style model # 20 I am not able eject cd deck from cd player

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I can help you with your Bose Lifestyle 20 audio system.

One reason your Bose Lifestyle 20 audio system may not eject the CD magazine is due to mechanical error. If this is the case, the display should indicate 'E01'. If you see this message, try unplugging the music center, pausing, and then reconnecting power. If 'E01' reappears, your unit requires servicing.

Another feature of your Bose Lifestyle 20 is to lockdown the CD mechanism for transporting. Your audio system is supposed to release the mechanism lockdown the next time CD is selected. Try running through these lockdown procedure steps to see if you can release the CD magazine:

To transport your music center, follow these steps to lock down the CD mechanism.

  1. Eject the CD magazine.
  2. Make sure the music center is off (all zones).
  3. On the music center, press STORE, ERASE, and PLAY/PAUSE at the same time. Then release.
  4. Press and hold the EJECT button for 10 seconds. The CD elevator moves into locked down position.
  5. If you hear the elevator continue to move up and down, wait 10 seconds and then repeat steps 3 and 4.
If your CD magazine is still not ejecting, there is one more thing you can try before having the unit serviced. I recommend you try to reset your audio system.

There are two levels of reset to try with your Bose Lifestyle 20 audio system:

  1. Unplug the music center power pack for one full minute, then reconnect it. This allows the unit to reset itself after a power surge or power interruption.
  2. If the system is still not responding, press STORE, ERASE, and ON/OFF (on the music center) at the same time. This is a hard reset of the Bose Lifestyle 20 audio system.

I hope that helps.
Download Bose LifeStyle 20 Manual

Posted on Jul 03, 2010

  • Paul Sager
    Paul Sager Jul 03, 2010

    There was something I meant to mention but forgot:

    If the above doesn't release your CD magazine, there is also a manual release underneath the unit.

    1. Follow these steps for the Bose LifeStyle 20 manual cd release:

    2. Unplug and turn you unit upside-down so you are looking at the bottom.

    3. You will find a slot just left of the molded sign "manual cd release".

    4. Shine a flashlight in and you'll see a U shaped cut out sheet metal on top of another piece of sheet metal.

    5. Stick a thin blade down against the U and pull away from the front CD door. Travel is about 1/2 inch until it releases.
    In this way you can recover your CD's if you do end up returning the unit for service, & there is a chance that that following this procedure will allow your device to being loading and unload the CD magazine effectively again.

    I hope that helps.
    Download Bose LifeStyle V-Class (V20) Manual



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Hi curt730,

You're right, this is a known issue for years with Bose Lifestyle. You may try these steps to resolve the issue:

Note: You will need a flashlight and a small screwdriver.

1. First, disconnect the base unit from the system.

2. Turn the base unit upside down and find the access hole embossed with "Manual magazine release" on the CD player side.

3. Then, using the flashlight, look inside the base unit at those access holes and find the fine spring and locate where it fastens to the sheet metal of the CD player.

4. The moment you find the spring you should see that it connects to the CD player chassis at the forward end and a piece of sheet metal that is on top (actually underneath when the base unit is right-wide up) of the CD player chassis at the rear end. This is the manual release mechanism.

5. Finally using the small screwdriver, push the release mechanism rearward to release the CD magazine from the player. The magazine should pop out.

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