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We have a Tornado CV30/1 and the brush bar is not moving. Belt seems to be intact. Suggestions?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: DC 07 BRUSH BAR DOES NOT TURN BELT OK

the belt canot be replaced on the 07 you have to replace the clutch witch is the brush control

Posted on Jun 17, 2007

Agent Don
  • 310 Answers

SOURCE: brushes not going round

The brushes on my dyson have stopped going round. I have checked it and they move freely by hand. The belt is intact. What could the problem be? The Hoover is about 10 to 12 years old.
My dyson is a dc04


I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
One of the main problems with vacuums are that the flat belts on the vacuums stretch and should be changed every 4 to 6 months or 3 or 4 times a year – you can tell by taking off the belt or belts on the vacuums and compare them to the old belts on the vacuum the new belts will fix inside of the old belts and you will be able to see the difference on how much they have stretched – if the belt is a geared belt – they stretch as well but should be changed about one a year – the cost is not that expensive and you cleaning will improve almost double – this also applies for the Dyson DC04 and the Hoover vacuum as well – some of the Hoover vacuums have two (2) belts and they both should be changed @ the same time.

Posted on Apr 15, 2008

  • 3 Answers

SOURCE: DC14 Dyson vacuum, not vacuuming carpets, beater

possible bad roller or bad clutch assy

Posted on Mar 07, 2009

ukvacfan
  • 328 Answers

SOURCE: The brush bar on my Dyson DC17 stopped turning.

If this model has a brush control - i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model - therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn't able to be taken apart and sounds like it may well have slipped off due to tension.

Posted on Apr 02, 2009

  • 7 Answers

SOURCE: I have a Dyson Animal. Roller bar won't turn/belt intact

Actually, I'm the poster who said I have the same problem, but it turns out I have the DC07 animal, not the DC14, but perhaps the solution is the same for the DC14 and it doesn't cost anything! I called DYSON and they told me the clutch needed to be reset, so she had me recline the vacuum from its upright position, lay it on it's side, turn the carpet/bare floor dial slowly back and forth between the two settings about 6 times and it apparently reset the clutch and now the cleaner bar spins normally and there's no more loud grinding-type noises. She said if that didn't work, the next step would be to remove the bottom protective panel (secured with the three large plastic screws) and lift the entire cleaner bar (do not remove the belt) out about an inch or so and then reinsert it and reattach the bottom plate. I hope this helps your problem. Good luck.

Posted on Apr 18, 2009

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If the belt is intact what about the motor, does it spin?

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Hello, I have Dyson DC33. The brush bar isn't turning & the belt is on & intact. Any suggestions?


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dc33

I hope this was helpful.

Ava B.
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http://www.thinkcrucial.com/

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2 Answers

Brush bar does not turn when unit is turned on, belt is intact and no noticeable defects.


LOts of these units have a switch for brush or you have to pull back on the handle to start brush.

Hope this helps Mike

May 23, 2015 | Dyson DC33 Multi-Floor Upright Bagless...

1 Answer

Brushbar not turning


Hi there, it's Jack at Dyson.

DC03 doesn't use a traditional user-replaceable belt. Instead it has a brush control clutch mechanism which allows you to turn off the brush bar when cleaning hard floors and delicate rugs.

If the brush bar doesn't seem to be rotating, it's worth double-checking you have the brush control set correctly. When the machine is reclined into the normal vacuuming position, the brush control should move to the Drive/On position:

f5e01f4a-b0fa-4e83-85e1-e63ee334ebef.jpg

Please note, as a safety feature the brush bar will never rotate when the vacuum is standing upright.

If you're confident the brush control is in the correct position, but the brush bar still won't rotate, please give our freephone UK Helpline a call on 0800 298 0298. We're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.

Sep 16, 2014 | Dyson DC03 Bagless Upright Cyclonic Vacuum

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The beater bar in my vacuum does not go around and there is no suction in the power head?


Turn up side down- check if belt is intact- I would remove belt ant look for an obstruction. Not familiar with this vac but some motors have replaceable bruches on the motor. Try running and feeling for suction. The motor should sound strong when running. Remove beater brush and check for freedom of movement.

Jul 28, 2014 | Sebo Felix Classic Bagged Upright Vacuum

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Hi,dyson dc25 overdrive,my brusher's wont go round,i have cleaned the brusher's and filter,loads of suction.the belt is intact and the roller move's feely by hand,could it be the switch


Hi Stephen,

I'm sorry to hear you've had difficulty with your DC25 Overdrive. If the brush bar won't rotate, and you've already checked the cleaner head is free of obstructions, it's likely it just needs resetting.

You might like to take a look at the video below to make sure everything is correct with the machine. Once you've done this, if you turn the machine on, recline it into the vacuuming position, then press the silver brush control switch twice, this should reset the brush bar.

If you'd like any further assistance or advice, please give our Helpline a call on 0800 298 0298. Just to let you know, calls are free from UK landlines, and the Helpline is available from 7am-10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com/

Aug 01, 2012 | Vacuums

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Bottom agitator brush bar doesn't rotate.


First, check to make sure the brush bar is on. The switch is right next to the machine's on-off button, and it is easy to accidentally turn it off when you turn the DC 25 on or off.

Next, check for and clear any obstructions in the brush bar housing.

Finally, check for belt wear and replace if necessary. There is a very video online showing the procedure.

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On the DC14 the brush bar is not spinning. The belt is still attached and there is suction. Any ideas ?


Even though the belt is intact it can still be stretched and worn and that would cause the brush to not turn. Here is the belt you need:

Dyson DC14 Belt

Feb 09, 2010 | Dyson DC14 All floors Bagless Upright...

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Brushes wont spin ,even though the belt is intact


The belt can develop a worn spot. It will be intact but not spin. Replace the belt and make and remove any hair or other garbage from around the ends of the brush bar.

Nov 30, 2009 | Bissell 9500 ProHeat 2X CleanShot Upright...

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The brush bar on my Dyson DC17 stopped turning.


If this model has a brush control - i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model - therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn't able to be taken apart and sounds like it may well have slipped off due to tension.

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