Question about HP PSC 2410 All-In-One InkJet Printer

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I dial the fax number hit start can hear the dialing sound then hear the ringing sound then screen says "connecting". After about 10 seconds the machine prints out an error form with the date of my last transaction and result of Error 389*

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Error 389 when I dial a specific number. Other numbers work okay. HP 7200 all-in-one. Previously did not have problems with this number. Archie

Posted on Sep 09, 2010

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I have a dial tone, checked it with the phone, cables are all connected but I can not receive or send out faxes.


If you take your cell-phone, and dial the telephone-number of your printer, what do you hear from your cell-phone? Dialing? Ringing? Busy signal? What do you hear from the printer? Ringing? Answering? The "high-low" speed-negotiation squawking?
Any messages on the printer's LCD screen, when it is "answering" ?

Jul 20, 2010 | Dell 1125 All-In-One Laser Printer

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Fax problem. Trying to send international fax to France. I can hear the fax number being dialed ok, but no connection after 12 rings. Calling fax number from phone hooked up through mp530 connects ok! ...


Hi ...

It might be possible that the line is loose or the long distance calling code is incorrect. Follow the below instructions which might resolve the problem.

Sending Using a Long Distance Calling Code The telephone company or PBX system may use long distance calling codes on a phone line as a means to manage long distance calls. This service may extend to a fax phone line and for local phone calls as well. To use a calling code for faxing, enter a pause (or pauses, as necessary) in the dialing sequence to allow time for the phone system to distinguish between the phone number and the calling code. For example, if the calling code has to be entered after the phone number, press <Redial/Pause> after the long distance number and then enter the calling code.
Here is an example of a couple of variations that may be used by the phone company / PBX system. (For details on time sequence between the long distance number and when you must enter the calling code, please contact your phone company or telecommunications specialist.)
Long distance number: 212.555.1212
Calling code: 123456
Scenario One: 12125551212p123456 Scenario Two: 123456p12125551212

Note: The above scenarios include a pause (p) in between the dialing sequence. This pause may be necessary to allow the phone system to detect each set of dialing sequences. The pause length can be adjusted from one to nine seconds, the default is two seconds.

Tips to help you send a fax using a calling code.
  1. To send a fax using a calling code, it may be necessary to add a pause(s) before the next string of dialing digits. The above example shows how a calling code is used to dial a long distance fax number. To provide time before the calling code number is dialed and avoid misdialing, a pause should be added.

    Example: 12125551212p123456

    The number of pauses will depend on the phone / PBX system.

    It is suggested to confirm if the time before the next set of digits is dialed will always be constant. This way you can always use the same number of pauses for that dialing sequence. If needed, you can also change the pause [Pause time] length from its default 2 seconds.

  2. Connect a telephone to the fax machine.
    1. Connect a line cord from the telephone wall jack to the [L] jack (or item <1>) on the fax machine.

      mp530_telports.gif
    2. Connect a line cord from the extension telephone port on the fax machine (top jack (or item <2>)) to an external telephone.

      mp530_telports.gif

  3. To send a fax using a calling code, it is recommended to dial using the attached telephone.
    1. Press the <FAX> button on the operator panel.
    2. Insert the documents face-up on the ADF.

      mp530_adfguides.jpg
    3. Pick up the handset of the attached telephone and confirm you hear a dial tone.
    4. Dial the fax destination number on the attached telephone.
    5. When you are prompted to enter your calling code, dial it on the attached phone.
    6. When you hear the remote fax machine's high-pitched receive tones, press <Color> to send a color fax or <Black> to send a black and white fax. The audio signal heard from the handset will be cut off.
    7. Hang up the handset.
    8. When the transaction is complete, the fax machine will return to standby mode.
Don't forget to vote if this helps ... Cheers :)

Jul 17, 2009 | Canon PIXMA® MP530 All-In-One Printer

1 Answer

Won't answer and won't dial.


Use a plan phone to test first before attaching it to fax....

Mar 13, 2009 | Panasonic Panafax DX-800 Plain Paper Laser...

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Problem with my hp 640 fax


once you dial the number you fax will automatically start sending the the Fax signal which sounds like short beeps. This is done so the receivers phone (when answered) will recognized the beeps and switch to fax receive mode.  If you are getting the recording that you mentioned above, that means the number you dialed was not successful in making the connection.  Once you dial the number you should hear the phone ringing followed by some churping noises when the other end answers the call... then other churping and gargle like sounds initially as the fax proceeds.  
sounds like your are having trouble with the number you are dialing.
Hope this helps..
~enov8

Feb 24, 2009 | HP 640 Inkjet Fax Machine

1 Answer

Fax sending prob


Unplug the power cord for 10 seconds.

Oct 21, 2008 | Brother IntelliFAX 1840C Plain Paper...

1 Answer

Fax with Pixma MP780


if you can hear it connecting and you can here fax tones then it sounds like it going. just place the page in the adf and dial your number and hit send button. how do youknow that the other person is not reciveing it? if you are in the uk then i can send you a page and see what we get?

Oct 21, 2008 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

BROTHERINTELLIFAX775


TO NO MANUAL,

WHEN YOU DIAL A FAX NUMBER, AND IF YOU
HAVE DIALED IT CORRECT, YOU NEED TO
WAIT UNTIL YOU HEAR A COUPLE OR A FEW
DIFFERENT "CONNECTION" SOUNDS, AND
THE LAST SOUND IS THE FAX IS CONNECTED
TO THE FAX NUMBER DIALED SOUND.

IF I AM CORRECT, THE FIRST SOUND IS
A LOW TWEET LIKE SOUND, THE SECOND
SOUND IS A HIGH PITCH TWEET SOUND,
AND THE THIRD OR FOURTH SOUND IS
THE FAX SOUND, WHICH IS A SORT OF
STATIC-LIKE WHISTLING SOUND.

WHEN YOU HEAR THE FAX SOUND, THAT
IS WHEN YOU PRESS THE SEND FAXCIMILE
BUTTON.

I HAD A SIMILAR PROBLEM WITH A FAX
MACHINE ABOUT FOUR YEARS AGO.

IF THE FOREMENTIONED INFORMATION
DOES NOT HELP, YOU MAY WANT TO
RECONFIGURE YOUR FAX SEND AND
RECEIVE SETTINGS. REFER TO YOUR
OWNER'S MANUAL FOR TECHNICAL
DATA.

GOOD LUCK.

FROM

TEXASDUDE2008

Mar 12, 2008 | Brother IntelliFAX 775 Plain Paper Thermal...

2 Answers

Won't send faxes


did you put the originals page(s) in the machine FIRST to fax, then enter the number then press start?
If you enter the phone number 1st BEFORE putting your originals in the feeder, the machine thinks you want to make a copy.
The FAX Mode is the setting for incoming faxes.
Try that and let me know if it works.
There should also be a button called "Hook" or "speaker" or something that you hit and you will hear the dial tone.
Once you hear the dial tone, you can dial the number, (make sure the pages you want to fax is in the feeder.
Once you hear the fax high pitch noise, hit the start button.
Hope this helps.
Let me know if it does and also remember to leave a feedback and rating if I have helped you.
Thanks and good luck.
Mac =)

Feb 19, 2008 | Lexmark F4270 Plain Paper Inkjet Fax

1 Answer

Lexmark x73


Yes you need to connect to computer to receive and send fax........ Telephone as to connected to dial up modem of the computer if you dont have dial up modem then the faxing wont work.........



About Distinctive Ring Pattern Detection (DRPD)
"Distinctive Ring" is a service provided by some telephone service providers. Two phone numbers are assigned to one phone line so that you will hear different ring patterns for incoming phone calls than for incoming faxes. If you subscribe to this service, follow the instructions below to program your All-In-One to use it.
On the X125:
Press Setup once, then press Menu nine (9) times until DRPD appears on the display.
On the X63:
  1. Press Setup once, then press Menu eight (8) times until DRPD appears on the display.
  2. Press Options until you see Learn, and then press Start/Yes.
  3. Dial the phone number that you want to use as a fax number. (Do this from a different phone line, not from the line the fax will be installed on.)
  4. Press Setup.
  5. Press Menu until you see Fax Receive Mode on the display.
  6. Press Options until you see DRPD, and then press Start/Yes. The All-In-One detects the ring pattern and answers all incoming faxes on the second ring.

Sep 20, 2007 | Lexmark X73 All-In-One InkJet Printer

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