Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Error message carriage paper jam - HP OfficeJet 6210 All-In-One InkJet Printer

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  • Lizzie 89 Apr 21, 2008

    i am absolutely useless with computers and all devices connected with computers, i would usually ask my boyfriend to help me but he is busy at the moment, my HP deskjet F380 has been having multiple problem since i got it and the latest one is that there is a paper jam although there is no paper jammed in it.... i don't know what to do about this but i need it to work as soon as possible... please do not tell me to read the manual as i am an idiot and as such would not understand the manual anyhow....

    please help!!!!!!

  • Anonymous Apr 23, 2008

    Epson CX2900 has the same problem!

  • eecirick May 06, 2008

    Printing business cards on card stock - a second sheet followed & the printer stopped - indicating a jam, but both sheets had moved through the printer. I opened the printer and followed the instructions, but there is no paper to remove.

    Still the printer will not print and give the "paper jam" message. Is ther a way to reset the printer?

  • Anonymous May 14, 2008

    Printing letter - a second sheet followed &
    the printer stopped - indicating a jam, but both sheets had moved
    through the printer. I opened the printer and followed the
    instructions, but there is no paper to remove.

    Still the printer will not print and give the "paper jam" message. Is ther a way to reset the printer?

  • Anonymous May 27, 2008

    There was a paper jam. Now the error is carriage jam. What shall I do to clear carriage jam, and what is a carriage jam?. Paper is removed

  • Anonymous Jun 10, 2008

    Error message carriage jam

  • Anonymous Jun 11, 2008

    Got carriage jam error message when there is no visible paper jam.

  • Elsos Jun 18, 2008

    I have the same...

    We printed some things, then the error was Paper Jam. There is no paper jam, when pressed the "ok" button it will end up stating a Carriage Jam. It will alternate between these two errors.

    I have unplugged, reset "holding 3 & #" and have done numerous things.



    The only thing that I see is on the right hand side of the carriage hanging by 4 colored wires is some sort of optic thing...not attached to anything. Cuold this be the culprit??

    -Eric

  • randy994 Jul 10, 2008

    error message says carriage jam but there is no carriage jam

  • santaknows Jul 11, 2008

    Getting 234.01 paper jam, check duplex error message, but no paper jam exists for Lexmark E450dn Laser Printer. Turning off and on doesn't solve the problem.

  • Smarty1 Jul 12, 2008

    I have had the same problem with alternating between carriage jam and out of paper I have cleaned the rollers,the carriage bar,unplugged the power and plugged it back in,turned it off and on and then called HP with my info only to find out that for a fee they would send me to tech support since I am no longer under warranty!!! please help

  • almelinc Jul 14, 2008

    My 7110 says there is a cartridge jam, when there is not and I can not print. I would like to do a software reset. Does anyone know how to do that?

  • Anonymous Jul 22, 2008

    error message cartridge jam

  • ppybus Jul 23, 2008

    I have the officejet 7310 All-In-One InkJet Printer and keep getting a message that the carriage jam. I put in new ink cartridges and now it will not alligning. Have looked in the manual and I am not having any luck. What else can I try?

    Barb

  • celbq27 Jul 29, 2008

    the document did not print and said "paper Jam" . The paper was ejected and it did not actually jam inside. I opened the back and there is no jammed paper actually but it still does not print.

  • glojcrum Aug 01, 2008

    my screen is displaying carriage jam.i've gone thru step 2 of opening up the back of printer,pulling out the paper but there were no jams.some how i lost the directions and not able to return to site.


    can you help me please.     gloria

  • Anonymous Aug 07, 2008

    My 1610 inklet keeps dsiplaying a carriage jam message. I can see nothing that is a jam and have moved the carriage back and forth. Asidwe form operning the door in the front is there anywhere else to look for a "jam" in teh carriage??

    CJM

  • tdevine Aug 15, 2008

    Photosmart all in one says jammed but there is no paper jam. How do I clear the message on an Apple?

  • john2in Aug 22, 2008

    Carriage Jam and no obvious obstruction. Did anyone find a solution to clear this error?

  • lhowley Aug 24, 2008

    Carriage Jam and no obvious obstruction

  • dwightmorris Aug 26, 2008

    My 2710 says Carriage jam - open door and clear carriage jam then press OK. There is no jam.

  • Igglesnerp Aug 27, 2008

    No steps taken. 3 pages were picked up at once and are very firmly jammed - unable to move them either way.

  • vcstancil Sep 14, 2008

    Photosmart C4480 says there is a paper jam, but clearly there is not. Help!

  • penguini Sep 19, 2008

    My printer has been working problem-free for a couple of years.  Suddenly today I have the carriage jam error message.  Went through the trouble-shooting steps twice that are on the hp.com website.  No change.  Annoying!  

  • geo1960 Sep 24, 2008

    Cannot pick up paper and says there is a jam, which doesn't seem to be obvious.

    Thank you


  • HermitsHut Sep 24, 2008

    Every couple days we get the "carriage paper jam" message and when you press OK, the damn thing sounds like it's gonna die. We just got this thing 6 months ago. WTF?

  • analyn pinagod Sep 28, 2008

    no paper fed problem. i put paper into it but still the problem is the same. i removed all the crumpled paper inserted inside the printer but still the problem is the same. i turned off then turned on but still no paper fed occurs. please help me repair this because i have lot of documents to print. as if it does not recognize the paper

  • Anonymous Nov 03, 2008

    I had a paper jam, when I took the paper out it still gets an error message. It says carriage jam...I have done everything I can think of with NO luck. I have to print lots of doc. and I can't get this thing to work! HELP!

  • calcohn Nov 18, 2008

    When I use glossy photo paper, I get a paper jam. Otherwise, the machine prints all documents fine.

  • plumbing co Dec 05, 2008

    I went to print checks from my printer and caused a paper jam. After I cleared the paper jam is now says carriage jam. I have cleaned everything, slid the ink from one side to the other gently and quickly; and still getting the message. What else can I do?

  • backdoc2 Jan 12, 2009

    Same issue, usually happens after using photo paper.



    I used the paper to shove in/out to free-up the paper sensing switch and it worked.



  • sqweek 2 May 11, 2010

    i have Officejit 6210 printer and I poled the papper out of the front of the printer now all i get is the message carriage jam, I have cleand every thing on it but it well not work, and the papper well not pick up , hilp hilp

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9 Answers

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Yes i own an hp officejet 6210 all in one printer the problem that i have is that it states the im out of paper when i have alot of paper when it pulls the paper the paper jams please help thanks

Posted on Sep 10, 2009

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Carriage jam for a HP Office Jet 6210

Posted on Nov 17, 2008

  • Catrina Wright Nov 17, 2008

    carriage jam for office jet 6210

  • Catrina Wright Nov 17, 2008

    carriage jam for office jet 6210

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Error message carriage paper jam, I pulled it out the front then read that I shouldn't have done that. Now all I get is the error message. please help. thanks jbeigh@aol.com

Posted on Oct 03, 2008

  • 1 more comment 
  • jbeigh Oct 03, 2008

    help!! I pulled the paper out the front then read that I shouldn't have done that, now all I get is paper jam error message and there is no paper in there. thanks jbeigh@aol.com

  • jbeigh Oct 03, 2008

    after I pulled out the paper from the front then I read don't do that, now all I get is paper jam error message even if there is no paper in there. thanks jbeigh@aol.com

  • jbeigh Oct 03, 2008

    get paper jam error message even when there is no paper in there. thanks jbeigh@aol.com

    hp officejet 6210 all in one.

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This thread mistakenly classes several paper jam conditions together. The xerox phaser 8200 is a laser page printer and has no moving print head or carrier. persistent paper jam conditions where there is no obvious paper debris at the jam site may indicate broken stuck or failed optical paper sensors or a paper late condition caused by paper slippage in the paper supply drawer especially the 500 page add on.(the add on drawer has a moving paper feed arm but I have never heard it called a carrier.)
Ink jet and ink pump printers do have a moving print head carrier which can collide with bad Paper jams thereby complicating the repair. Generally the carrier must be freed and moved to the parked position before the paper jam can be removed. Those who undertake this repair must take care not to damage the print head while freeing the carrier.
Paper jams are common to all printers but the repair technology needed to deal with difficult or persistent Paper jams will vary widely with technology of the machine to be repaired.

Posted on Sep 19, 2008

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It has nothing to do with the paper. It is the rollers, gliding along the CD tray instead of 'pushing' the tray. The reason is that over time, the tray gets polised. Turn the tray over and very lightly sand crossways, not lenghtways with a sanding block grit 80-120 on the underside of the tray. This will roughen up the underside and the rollers are then able to grip it.
If you don't want to sand, you will need to pull the tray slightly towards you, the moment the CD is printed.
Either option will work.

Posted on Sep 08, 2008

  • 3 more comments 
  • jwhayt Sep 08, 2008

    My solution refered to the Epson Stylus Photo R220

  • jwhayt Sep 08, 2008

    My solution regarding the sanding of the tray refers to the Epson Stylus Photo R220.

  • jwhayt Sep 08, 2008

    My solution of sanding the underside of the CD tray refers to the Epson Stylus Photo R220

  • jwhayt Sep 08, 2008

    My solution of sanding the underside of the CD tray refers to the Epson Stylus Photo R220

  • jwhayt Sep 08, 2008

    My solution of sanding the underside of the CD tray, refers to Epson Stylus Photo R220

×

There is a solution on the HP website, the carriage is the part that moves left to write to put the ink on the paper.
HP say move it to the opposite side from where it is gently. That didn't work for me, i got a bit more violent and moved it quickly from side to side getting a nice smack on each side and it came right, strangely enough.

Posted on Jun 29, 2008

Buy new printer...

Posted on Jun 09, 2008

Junk hp printers buy brother printer

Posted on Jun 03, 2008

Buy a new one!!

Posted on Apr 27, 2008

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SOURCE: error - carriage jam message

My Photosmart 2610 just started having this same problem today. As many of you have done, I also went to the hp support website and tried just about everything. Finally I discovered the answer to my problem on my own. Here's what I did (you might want to have a wet rag handy to wipe the ink off your fingers):

1) With the printer on, I pressed "okay" to clear the error message. You should immediately hear the sound of the carriage (the contraption that holds the cartridges) moving inside.

2) Open the print cartridge access door (the main access point for the cartridges) and confirm that the carriage is indeed moving.
If the carriage won't move at all, I'm not sure that this solution will help you. However, if the carriage moves from side to side after you press "okay", please read on.

3) This is unorthodox, so bear with me: when the carriage moves away from it's "resting place" (in my printer it's on the right hand side) and is near the center of the printer, unplug the power cord from the printer. The purpose of this is to free up the undercarriage (which was the part that actually was jammed on my printer).

4) Ensure that the carriage moves freely from left to right and right to left by pushing gently on its sides.

5) Move the carriage to left side of the printer so you have room to access the undercarriage.

6) It might be helpful to have a flashlight or some other light targeting the undercarriage for this next part. If you look directly underneath the undercarriage, you should see a foam/spongy product resting in the base of the printer. The purpose of the sponge is to absorb any ink that escapes from the cartridges. Herein lies the problem: over time, as the undercarriage adjusts to enable the carriage and its cartridges to do their work, the undercarriage gets caught on the inky sponge. Note that the undercarriage is fragile, but is moveable by gently pushing it toward the front or back of the printer.

7) Adjust the undercarriage so you can see the sponge and the "axel" (for lack of a better term) that turns to move the undercarriage forward and back. It may take some detective work, but you should be able to determine where the sponge is supposed to lie. Your goal here is to push the sponge down as far as it will go so that it won't obstruct the movements of the undercarriage.

8) On my printer, there was also a small amount of sponge wrapped around the "axel" that prevented it from moving smoothly. I unwrapped it and double-checked that nothing else was obstructing movement.

9) Final step: leave everything where you moved it, shut the lid, and plug it back in. A little prayer never hurts either. Good luck! AIM ID if you need more help: GnarlyVeaux

Posted on Mar 10, 2008

  • 2 Answers

SOURCE: hp psc 1610 printer ... error message alternates between carriage jam and out of paper

i cleaned the clear file strip behind the carriage by rubbing it between my fingers and my printer started working again. before that i had paper jam and carriage jam and it wouldn't do any printing or copying.

Posted on Nov 09, 2008

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