Question about Televison & Video
Do you mean that you have a bright blue dot on the screen that stays on all the time???
If this is correct, there is a fault in the display driver where a single pixel or a number of them are turned on all the time. This can be in the pixel driver device or circuit itself, or there may be a fault inside of the Plasma screen itself right at the lit pixel(s).
When you take the set in for service, they will be able to determine the exact fault. If it what I think it is, the service cost may not be feasible. I hope you have an extended warranty on this set!
Posted on Apr 17, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 09, 2016 | Samsung Televison & Video
Feb 07, 2015 | Samsung Televison & Video
Mar 03, 2014 | Samsung PN63B550 63 inch 1080p Plasma HDTV
Feb 29, 2012 | Samsung Cell Phones
Dec 20, 2010 | Samsung HLS6186W 61 in. Plasma HDTV
Jan 28, 2010 | Televison & Video
Nov 18, 2009 | Samsung SP-R4232 42 in. Plasma HDTV
Sep 14, 2009 | Samsung HP-R4252 42 in. Plasma HDTV
Nov 28, 2008 | Samsung HP-R5072 50 in. Plasma HDTV
94 people viewed this question
Usually answered in minutes!