Question about Lexmark X2500 All-In-One Printer

6 Answers

Lexmark Printer Install - No Communication Error

So I got this new printer, a nice Lexmark X5495 all-in-one, fax, scan, copy, photos, prints, all the bells & whistles, right? I install it step by step just like it tells me to do. Everything shows fine, all appears hunky dory. Go to control panel, it says ready, big happy checkmark, it's set as default printer, it's online. Just one problem, it won't print. I get this nasty message that says there's no communication between the computer and printer. I tried 3 different USB cables. I unplugged, restarted, rebooted, tried every USB port on my puter, no go. Same thing. I checked windows firewall, the Lexmark stuff is all checked as exceptions, meaning they are being allowed through. I deleted the other 2 printers from the system. I uninstalled the new printer and reinstalled it - 5 times. I just have the feeling it's something in where the USB cable is hooked up. I have 4 USB ports in the back of the puter. I have 3 in front. All the troubleshooters tell me to check the USB connections and cables, then restart. No go. Same thing. I have Windows XP Home. I have listed this problem under Lexmark X5470 cause the 5495 wasn't listed.

I've been at it for 5 hours now. I know it's something simple and stupid, but that's me - simple and stupid. Any ideas?

i am receiving the same message My printer is not communicating with my computer. control panel indicates it is on online and ready. I have disconnected, reconnected several times. What am I to do.

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  • 12 more comments 
  • mityguy23 Apr 21, 2008

    i bought the lexmark x2500 series printer and it is having comunication error with my computer, and i also bought a new usb cable and have done the restart, and also having isses witht the firewall now going crazy

  • Anonymous Jun 17, 2008

    Communication error

  • Anonymous Jun 21, 2008

    the cd has been placed in the cd drive and we have tried to install the printer by going to the start menu selecting run. After that it will not do anything after that point.

  • Anonymous Jun 21, 2008

    The cd has been placed in the cd drive and we went to the start menu and selected the run option. Nothing happens after that point.

  • billmoo Jul 10, 2008

    Have done all the same things as babe,please come up with a solution.

  • blondebuster Aug 16, 2008

    lexmark is a piece of ****

  • raffo1 Sep 21, 2008

    Same problem -8 wasted hours uninstalling and re installing. Am now even having to restore my system back just to get my cable and wireless modem to be recognised.

  • tswheeler5 Sep 22, 2008

    I have the same problem with the Lexmark 4850. It was printing for 4 months and then just stopped printing. I can't print wirelessly anymore. I have done everything on the list and nothing helps.

  • ahiu Oct 07, 2008

    same pronlenm as the first guy it seems like my computer isnt finding the new software I have the disk but that is not helping me I have been at it for 3 days PPPPPPLLLLLLLEASEEEEE HHHHHHEEEEEELLLLPPPPP!!!!!!!!!!!!!!

  • shy953 Nov 30, 2008

    i have the same problem and im mad cause i really need to print this stuff byt try to get the cd that came with it and intall it

  • Anonymous Feb 02, 2009

    Frustratubg problem!

  • Anonymous Feb 25, 2009

    lexmark printer X5495 is not communication with computer we have everything on the computer. we have no disc to install

  • raffo1 Mar 02, 2009

    I have the same issue of no communication with the X5495 -basically I now have a big paperweight which will photocopy,print from usb stick but simply wont print from the computer. I have tried all the suggestions listed but no result. I also have the unusual problem of having to use "go back" every time I try to install it. It completely disables my pc every time. After installation the start menu freezes and nothing works at all. The only way to get the pc working again is to start in safe mode and use windows restore to get going again.

  • Anonymous May 07, 2009

    I am having the exact same problem.

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6 Answers

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Is the printer in its own USB port? Some printers that "talk back" to the PC do not like to share a port so do not have it on a USB HUB.

Posted on Jun 25, 2008

  • gary433 Jun 25, 2008

    Courtesy of Microsoft...

    This issue may occur if Windows turns off the power to the Universal Serial Bus (USB) Root Hub device to save power.


    RESOLUTION
    loadTOCNode(1, 'resolution');

    To resolve this issue, follow these steps:



    1.
    Click Start, right-click My Computer, and then click Properties.

    2.
    Click the Hardware tab, and then click Device Manager.

    3.
    Expand Universal Serial Bus controllers, right-click USB Root Hub, and then click Properties.

    Note There may be more than one USB Root Hub installed in your computer. In this case, you may have to follow these steps with each USB Root Hub device.

    4.
    Click the Power Management tab, click to clear the Allow the computer to turn off this device to save power check box, and then click OK.

    5.
    Quit Device Manager.




    May need to reboot

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Download the 64 bit version of the driver even thought you have a 32 bit operating system. there's a problem with lexmark's 32 bit driver for the X5495

Posted on Feb 03, 2009

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We purchased a Lexmark x5495 two days ago. DH set it up; it worked for a full 10 minutes. Even printed from Word. Then poof! Trouble communicating with the printer. DH tried (almost) everything, including an online session with Lexmark. Still no communication.

What DH did: Uninstalled all drivers and printer. Used computer tweezers to reshape USB connection IN THE LEXMARK to fit snug with the USB cable connection. Then he reinstalled printer USING WINDOWS XP ADD PRINTER WIZARD (wizard allows naming USB port to use). Poof! My computer now communicates with the printer!

Posted on Feb 18, 2009

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I dont see any exclamation points on any hardware componets, any thing els else i need to check

Posted on Apr 21, 2008

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After a days worth of attempting various methods to fix the issue. Ive finally come up with an answer. Lexmark Tech support is terrible.

If you're getting communication errors, you need to full reset the PRINTER and COMPUTER to factory settings and set it up fresh. This means you need to reset every setting on the printers control panel (thats physically on the printer, not in windows) to the factory settings.

Reset to factory
Unplug the printer

Uninstall all instances of lexmark software and drivers
Uninstall any third party scanning software
Restart the computer
For wireless networks, this means changing your WEP key as well. Just to make sure the printers settings have not been stored.

Now plug the printer back in
Run the software setup. And choose setup like its your first time. Youll need your USB cable to correctly set it back up. So get that out.

Follow the prompts of the software. Make sure you get to enter the new WEP key into the lexmark setup wizard.

When the lexmark installer completes, install any third party scanning software that you are using to scan. It should be able to fully communicate with the AIO (all in one) printer now.

Posted on Sep 18, 2009

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Here's what I would advise.
Go to your device manager.
Right click "my computer" on your desktop.
Click on "properties"
Click on the "hardware" tab.
Click on "Device Manager"
Click on "Universal Serial Bus Controllers"
After it's highlighted, right click on it and go to "scan for hardware changes"
Click on each individual + sign after you do this and make sure you don't have any exclamation points on any of the hardware components.
Let me know if this isn't clear enough, okay?

Posted on Apr 21, 2008

5 Suggested Answers

  • 2 Answers

SOURCE: Lexmark Printer Install - No Communication Error

Hi, Maybe you can reload windows XP drivers. from this site: Photo Paper (Letter - 20) -- Lexmark United States Good Luck

Posted on Jan 15, 2008

  • 1 Answer

SOURCE: Lexmark Printer Install - No Communication Error

I had the same problem with a X5470 and fought it for a couple of hours. I installed and reinstalled the software, tried different USB cables and ports, etc. It would print OK from the front panel, but no communication with computer. On a whim, I disabled Norton Virus protection and it started working. When Norton was re-enabled, it wouldn't print again. Obviously some conflict with the two, but I still haven't figured out a better workaround yet.

Posted on Feb 24, 2008

rjwharris
  • 102 Answers

SOURCE: Lexmark Printer Install - No Communication Error

With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install:
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the software asks for the printer connect it and continue

Posted on Feb 03, 2009

mamun97
  • 29 Answers

SOURCE: Lexmark Printer Install - No Communication Error

Fiend your solution direct from Lexmark. Here is your solution

6741fae.jpg

http://www.lexmark.com/printer/prob676ijt65/solution
866

Posted on Mar 02, 2009

  • 16 Answers

SOURCE: Lexmark Printer Install - No Communication Error

1st -make sure that the USB cable is connected on the correct port of your printer - you might be plugging it on the ports of the telephone - you got 3 ports there - 2 for the telephone ports and 1 for the USB

2nd- check your service if print spooler and lx devices are started (lexbce or lxdcu) - if not.... start it
>start >run>type services.msc > enter

3rd- if still no go - uninstall your driver and download windows vista x64 printer driver on their website

Posted on Aug 17, 2009

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Lexmark Printer Install - No Communication Error


With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install:
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the software asks for the printer connect it and continue

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8 Answers

Lexmark Printer Install - No Communication Error


1st -make sure that the USB cable is connected on the correct port of your printer - you might be plugging it on the ports of the telephone - you got 3 ports there - 2 for the telephone ports and 1 for the USB

2nd- check your service if print spooler and lx devices are started (lexbce or lxdcu) - if not.... start it
>start >run>type services.msc > enter

3rd- if still no go - uninstall your driver and download windows vista x64 printer driver on their website

Jan 13, 2008 | Lexmark X5470 All-In-One InkJet Printer

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