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My printer "lexmark X5470" dont load the paper, keeps rolling put dont pull the paper, what to do ?

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  • RUI MOREIRA
    RUI MOREIRA Jul 03, 2010

    thanks for the solution

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Please clean the rollers that pull the paper. Use a very soft moist cloth to do that. NOT WET. And make sure you wait for the rollers to dry up. Alternatively use your hair dryer without heat to dry it.

Posted on Jul 03, 2010

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Rint,copy,scan or fax on my x5470 lexmark all in one. I unplug and restart compture and the fax still says paper jam check rollars dont see noughting.


Leading cause of paper jams is debris / foreign objects that accidentally fell into the paper feed area. Please try this approach to fix the problem:

  1. Remove the sheets of paper from the feeder.
  2. Grab a flashlight and look inside the feeder for any debris or foreign objects.
  3. If you're willing and physically able, you may also carefully turn the printer over. Any debris should just freely roll out from the feeder.
  4. If feeder is clear, place the printer on the table. Open the printer cover and remove the cartridges.
  5. Check the cartridge area for any obstructions in the paper path.
  6. Close the printer cover.
  7. Re-brick your printer by pulling out the power supply - the black box where the power cord is plugged into. Re-plug after 30 seconds.
  8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again to verify that the problem is fixed.

Dec 09, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Paper jam but there are no paper jam


Leading cause of paper jams is debris / foreign objects that accidentally fell into the paper feed area. Please try this approach to fix the problem: 1. Remove the sheets of paper from the feeder.2. Grab a flashlight and look inside the feeder for any debris or foreign objects.3. If you're willing and physically able, you may also carefully turn the printer over. Any debris should just freely roll out from the feeder.4. If feeder is clear, place the printer on the table. Open the printer cover and remove the cartridges.5. Check the cartridge area for any obstructions in the paper path.6. Close the printer cover.7. Re-brick your printer by pulling out the power supply - the black box where the power cord is plugged into. Re-plug after 30 seconds.8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again to verify that the problem is fixed.

Dec 08, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Ran out of paper and when i put in more paper i can't get paper to feed and print. When we just bought printer there was not a manual


Try the steps below to fix the issue:

1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.

Aug 31, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Paper keeps turning and jaming up then it says paper jam or out of paper


Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:


1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Aug 22, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I can't get the paper feed to work properly. Printer is telling me to load paper when it is full of paper Printer is asking me to clear paper jam when there is no paper jam Printer is just not...


Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:


1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Aug 15, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I don't see a paper jam, but that is the error i keep getting. it will let me print or copy anything. the printer i have is a lexmark x5470


Leading cause of paper jams is debris/foreign objects that have accidentally fallen into the paper feed area.

1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside for any debris.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris that could cause this error or problem.

6. If cartridge area is clear, close the cover.

7. Unplug and re-plug the printer into the power outlet to reset it.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.

Apr 26, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

The problem is a paper jam


If it says there is a paper jam and there is no paper jamed. Then try opening and closing any compartments on the printer, this resets faults like a "paper Jam".

Sep 22, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Paper keeps jamming, seems to want to pull on one side only when part feeded. x5470


then check out the roller by dismantling the printer. check if the roller has jammed in one side where the paper does not get inside..

Mar 09, 2009 | Lexmark X5470 All-In-One InkJet Printer

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