Question about Epson Stylus Photo R1800 InkJet Printer

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I am hoping you can spare the time to help me with my problem? I have used a CIS with my Epsom R1800 for nearly 2 years with no problems. Then suddenly the ink light cam on constant. Opening the top I found 4 cartridges showing red lights (ink full) I used the SSC service utility and eventually got rid of 3 lights leaving Red on. I read somewhere on the Net that this meant that my red cartridge needed replacing. Living in Malta I had no idea where to obtain a new empty cartridge so I bought an completely new CIS which arrived today. I installed and now have 2 red lights Red and Blue showing and I cannot cure the problem SSC nothing. Do you have any ideas? Your help will be gratefully received.

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  • stuartrose Jul 03, 2010

    I will try the methods you recommend and keep my fingers crosses many thanks to you

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  • Epson Master
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The red light means that the IC chip located on the cartridge (on a CIS the part that slots in place of it) is faulty or it can't be recognized.
Since the problem has appeared simultaneously to all cartridges i think it's a printer problem, not a CIS one. Start by cleaning the connectors on the printing head then load some simple cartridges - new preferably -  to reset the sensors.
If the light is still there then the problem is inside the printer. in the head or the controller board. In both cases it will be necessary to get your printer to a dealer for a full diagnostic.

Posted on Jul 03, 2010

  • 1 more comment 
  • stuartrose Jul 03, 2010

    Thank you so much for your answer. I will do as you say, but sadly to get the machine serviced would mean sending to the UK and the expense of the postage it would not be worth it when added to a dealers charges. So if your suggestions do not work I will have to junk the printer - regretfully of course

  • stuartrose Jul 03, 2010

    I removed the CIS and replaced with the only things I had at hand Epsom cartridges some may be empty!! No I have 3 red ink lights on. BUT the red is off???? The Magenta, Photo Black and Optimiser are on

  • Azrael SRL Jul 03, 2010

    Sorry to tell you but it appears that the contacts to the chip on the cartridges appear faulty. Use a q-tip with some printer solvent and clean them, next check that they move freely in their sockets and finally put the CIS set back in. If you still have problems try one more thing before junking the printer - buy a set of new cartridges (the cheapest you can find) and try again. If it fails even with that, sorry, it's time for a new printer


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