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I have a Deni Soft Scoop Factory soft serve, Model 5500. It is several years old, but has only been used twice. The plastic stir paddle is broken. How can I replace this ?

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  • RGMATMAVA Apr 17, 2008

    That is the only part broken

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2 Answers

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Hi,

You will have to contact them by sending an email from HERE and ask them for a service manual they will email it to you.

Goodluck..

Posted on Apr 17, 2008

  • Priya darshan Apr 17, 2008

    Please don't forget to rate the solution.

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Is that the only part broken or anything else too

Posted on Apr 17, 2008

  • 3 more comments 
  • Maanita Chadha
    Maanita Chadha Apr 17, 2008

    You can contact here and get your plastic replaced all you need to do is send them the details and they will get back to you dont forget to give your phone number to them. open this link
    http://www.deni.com/contact.asp

    Please dont forget to rate fixya

  • Maanita Chadha
    Maanita Chadha Apr 17, 2008

    sir you can open the link by copying and pasting it on the address bar of the internet explorer and you can schedule a call back from Deni soft

  • Maanita Chadha
    Maanita Chadha Apr 17, 2008
  • Maanita Chadha
    Maanita Chadha Apr 17, 2008

    Let me know if you need any more help

  • Maanita Chadha
    Maanita Chadha Apr 24, 2008

    Let me know if you need any more help

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1 Answer

I need a free manuel plus recipes for my deni 5500 soft serve ice cream maker


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Deni 5500 Scoop FactorySoft Serve Manual


Hi Marion: The Manual for the Deni 5540 Soft Serve Ice cream maker can be obtained from the Deni website:

http://www.deni.com/files/5540.pdf


The manual for what I presume is an earlier model, the 5500, is not posted. I expect if you send an inquiry via their Customer Service webform they would be happy to provide. See here:

http://www.deni.com/index.cfm?fuseaction=page.contactUs

Thank you for using FixYa!

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We can't get the lid to lock no matter how hard we push down on the deni scoop factory 5100


Same thing happened to me. I think the canister is now misformed. The bottom of the frozen canister pushed up and it won't lock on the bottom piece correctly. Mine is probably 10 years old at least. I am going to try a new canister.

May 16, 2011 | Deni 5100 Scoop Factory 1.5 Quart Ice...

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I was given this never used ice cream maker, but there is no manual or paddle to churn the ice cream. where do i get these things? thank you kylee therrien kdt_1958@yahoo.com


I've located the manual for the Deni 5000 below. The file is in PDF format. The manual includes recipes and instructions on how to make certain types of ice cream flavors.
http://www.deni.com/files/5000.pdf
As for the paddle, Deni doesn't sell the individual parts on their online store, so you should contact their team (which can be found via http://deni.com/index.cfm?fuseaction=page.contactUs) and ask them about replacing your single paddle for your unit. Their customer service is lovely so best of luck to you!

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I am asking for a manual for a 5530 ice cream machine?


follow this link go to the bottom of the page and you will see download a users manual.
Hope this helps
Pls rate the answer
Kurt
http://www.deni.com/index.cfm?fuseaction=page.product&category_id=13&product_id=12

Apr 09, 2009 | Deni 5530 Scoop Factory Ice Cream Maker

1 Answer

Hi. Would I be able to order an extra freezer canister for my Deni soft serve ice cream maker- model 5530?


Please call our Customer Service department at 1-800-336-4822 to place the order for item #5531. The cost is $38.90 which includes shipping.
WE accept MasterCard, Visa and American Express.

Thank you,
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Aug 04, 2008 | Deni 5530 Scoop Factory Ice Cream Maker

2 Answers

Deni Ice Cream Maker Manual


I don't have a flatbed scanner to scan it, but here are the operating instructions (at least for the 5201).
1. Place canister in freezer for 8 hours (must be frozen solid-so that you can't hear liquid in canister sloshing around)
2. Prepare your ingredients ahead, and chill them for best results.
3. Take canister out of freezer and place on motor base. Use canister immediately after removing from freezer, as it will begin to thaw once placed at room temp.
4. Place the paddle inside container. Be sure the tould side of the paddle faces up.
5. Lock the lid (the clear plastic piece that fits over the container)onto motor base. The tabs on the bottom of the lid should line up with the indentations in the motor base. This ensures that the lid is locked in place. When fitting the lid onto the base, the stir paddle should "fit" into the lid.
6. Turn the On/Off dial to the right (on position).IT IS IMPORTANT THAT YOU TURN THE UNIT ON BEFORE POURING IN THE MIXTURE. THE CANISTER ROTATES WHILE THE STIR PADDLE REMAINS STATIONARY.
7. Slowly pour the mixture in the top opening of the lid. It is at this time that you place the top on the clear-vue lid and leave the machine on for about 5-30 minutes (time varies, depending on the coldness of ingredients and canister, and desired consitency) If making ice cream, your result should be a soft, custard-like ice cream
8. When the frozen dessert is ready, make sure the unit is off. Remove the lid and the mixture from the bowl with a plastic spoon or scoop. NEVER USE METAL INSTRUMENTS IN THE CANISTER.
9. Ice cream will be custard-like. If you prefer hard ice cream, place in freezer in air tight container and allow to set until it reaches your desired hardness. Don't put the ice cream in the canister in your freezer for more than 30 minutes, as the ice cream will freeze solid to the container and possibly damage it.

Hope this helps... If you need something else, let me know. I will try to check back soon.

Apr 14, 2008 | Deni / 5201 / 5202 / 5203 / 5205 Ice Cream...

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