Question about Hotpoint 18 in. BCI45 Slim-Line Built-in Dishwasher

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This is regards to Hotpoint Slimline Dishwasher BCI450. We always use 3-in-1 tablets to add to the dishwasher on a 'Normal' cycle. We had no problems for a year...then we heard a loud bang. Apparanetly it was a Control Card problem. This was fixed but about a month later the same thing happened. The engineer said this was happening because we were using the 3-in-1 tablets which weren't designed for small (slimline) dishwashers. Produce too much foam maybe ? However, the Instructions give instructions for using tablets ! The tablets being used are Finish Powerball. The only thing it says on the Finish Powerball packet is don't use for short cycles - the 'Normal' cycle is usually around 1hr 30mins so would have thought this was ok and not a short cycle. I can't find anywhere that does tablets specifically for slimline dishwashers so would assume the size of the tablet isn't the problem here. We're currently using powder / rinse aid / salt but would much prefer to use the tablets. I'm confused....can anyone help ? Thanks.

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  • m_j_brayford Jul 07, 2010

    Thnaks for all your help

  • m_j_brayford Jul 07, 2010

    Thnaks for all your help

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Hotpoint recommend the use of Glist 3 in 1 Dishwasher tablets for the BCI45 model dishwasher. The tablet should be put in the larger of the two detergent compartments. Also the lid should be closed.

The cause of your control card problem could be water leaking through the door seals and shorting the motor circuit. The would be more so when excessive foaming takes place. I would suggest that you take off the door gasket and dry out all the moisture from the tub - this is the area at the base of the dishwasher where the motor and pump are located. Then replace the gasket with a new one.

Posted on Jul 03, 2010

  • m_j_brayford Jul 04, 2010

    Many thanks for your reply.



    Thanks for the advice about the tablets. The instruction booklet doesn't mention any specific tablets to use - the engineer said this model wasn't suitable for tablets so it's good to have this advice.



    One question - would certain tablets e.g, Finish Powerball - be a potential cause of the shorting of the motor circuit for this model ? Do these tablets create greater amounts of foam and therefore potentially cause the shorting in slimline models ?



    Thanks also for the info on the control card problem. We are in fact going to have to call out the engineer again as the 'normal' cycle - which should take 1hr 33mins is finishing in 1hr. Would this be because the engineer - when fixing the control card problem - has not set the program cycles correctly ? The dishes are being washed but not as well as previously and they don't come out feeling warm.



    Thanks again and await your replies.







  • Sam Jul 04, 2010

    The mention of the dishwasher tablet is on page 10 of the UK version of the manual



    Does not mention anything about Finish powerball tablets. My guess is that they do create lot of foam. Do you not get Glist tablets in your part of the world.



    Now the problem with long cycle time and dishes not feeling warm. My guess is that the heater or the heater sensor has been not connected properly. This would cause long cycle times and the dishes not cleaning properly. If this was not the problem before the control card was replaced then the technician should be able to fix it.



    Hope your dishwasher works well.

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