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Our Kenmore Top Load Washer series 800 is not working properly. When you set the Control Cycle knob to start a normal load it agitates instead of filling up with water rinses instead of stopping the load etc. We've tried turning the dial until it properly lines back up again but it's not working.

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We bought our Series 800 Washer (and dryer) in 08/2009. My wife has never been happy with them. It is off warranty now 10/5/2010. We have always had Kenmore... but she hates this set.
We are having the exact same problem with this washer. The current problem is on the regular cycle when it gets to the spin segment it does spin and all the water is removed HOWEVER just before it shut off it fills with rinse water.
I'll bet any money they are made in China. Looking for a solution on the web. Sears is no help.

Posted on Oct 05, 2010

  • gsjjballard Oct 15, 2010

    We are having the same problem now. I came to this site hoping to get some help.

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Posted on Jan 02, 2017

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Hello,
Welcome
Either of these three problems may be occurring.







Faulty Direct Drive Coupling (Whirlpool / Kenmore / Roper / Estate)
The Direct Drive (motor) Coupling may be broken. Many Whirlpool/Kenmore brands washing machines utilize a small, relatively inexpensive direct drive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other.

It can wear out over time or fail under overloading conditions. This protects your transmission from excessive loading.

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All functions operate normally except the machine will not agitate.

The agitator is driven by a couple of different methods. The first is the agitator is splined and slips onto the matching splines of the agitator shaft from the transmission. The second is the use of a bell coupling which is splined to the agitator shaft as well and the agitator snaps onto the coupling. If the agitator does not agitate, first remove the agitator and watch the agitator shaft to see if it is working properly. This wil require a small load setting of water and the machine set to run. If the agitator shaft is working properly, it is either the splines on the agitator or the bell coupling that is defective. If the agitator shaft does not work properly, the problem is in the transmission.


Thank You Please remember to leave a rating.

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I've had the same problem...you can purchase a replacement lid switch at your local appliance parts store for about $35. Fortunatly, the sales person at the appliance store had diagrams and provided instructions to replace the switch. I was able to finish the job and fix the switch in less than 1 hour. Good Luck.

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Hello aksward,
Welcome to Fixya.

Here are some suggestions for any Kenmore washers

Let me know how it goes. I'm still thinking and searching my repair manuals!
Huuum
Please remember to leave a rating!


KENMORE ELITE TOP LOAD

Washer stops, won't fill, rinse or agitate


• Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is the indicator on the Cycle Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start.
Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?

• Does the water level seem too low, or does the washer
appear to not fill completely? The top of the agitator is
much higher than the highest water level. This is normal and
necessary for clothes to move freely.
• Has a fuse blown or is the circuit breaker open? If problem
continues, call an electrician.
• Are you using an extension cord? Do not use an extension
cord.
• Is the washer in a normal pause in the cycle? The washer
pauses for about 2 minutes during certain cycles. Allow the
cycle to continue. Some cycles feature periods of agitation
and soak.
• Is the washer overloaded? Wash smaller loads.
• Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.

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baseball, sounds like a broken coupler, check out this post and post back, Catriver http://www.fixya.com/support/t144580-kenmore_8series_washer

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