Question about Avaya 5610 IP Phone

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Describe your avaya 5610sw ip enter commandproblem hello. I cannot logon to my telephone for some reason. I have restarted the phone many times. The screen says "phone =***.***.x.xx" next line says "new=" what do I do?

Posted by Anonymous on

1 Answer

Enter the IP information. if you leave the IP at all zeros, it will grab DHCP (if available).
Press the pound (#) sign to continue.

Callserv IP is the IP of teh phone system.

press pound to continue.

Posted on Jul 12, 2010

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1 Answer

CHANGE NAME ON PHONE


If you have a Communication Manager, you will need to log into teh "System Manager" software. If this is an IP Office, you will need to log into "Manager". inside those programs, you can change the name.

May 07, 2013 | Avaya 5610sw IP Phone

1 Answer

Red light does not go out


Check that user in Manager under the "Trusted Source" tab. If there is an Hxxx, then that user is getting voicemail for a hunt group as well as the extension.
Also might look like H"hunt group name" as well.

Jun 21, 2012 | Avaya 5610sw IP Phone

1 Answer

Lately when i call out - the party on the receiving end hears a garbled message..it even happens when I dial an internal extention. I am working remottley in my home office using a Avaya 5610sw IP...


Your internet connection at home or the office needs to be faster.
Talk to your ISP or have the phone admin run some traces to see where the blockage is.

Aug 13, 2011 | Avaya 5610 IP Phone

2 Answers

Does anybody know how to flash the firmware of an avaya 5610sw IP from the VPN to the regular in office


1) Edit your existing 46vpnupgrade.scr file as follows. Don't forget the line at the very bottom of this document!

2) Next set your phone's GROUP back to 0 by pressing the MUTE button (just press it don't hold it down) then enter GROUP on the keypad (47687) and press #.

3) Reboot your phone and the non VPN firmware should be re-installed on the phone.

##################################################
# Release Date: August 26 , 2007
#
# 46XX Software Upgrade Script for VPN Capable H.323 IP Telephone
#
# This file upgrades the following telephones to the
# indicated releases:
# 4620, 4610, 4621, 5610 VPN Build 252
# 5620, 5621 VPN Build 252
#
#
##################################################

IF $GROUP SEQ 0 GOTO NOVPN

IF $MODEL4 SEQ 4610 goto DEFVPN4610
IF $MODEL SEQ 4620D01B goto DEFVPN4620
IF $MODEL SEQ 4621D01A goto DEFVPN4620
IF $MODEL4 SEQ 5610 goto DEFVPN5610
IF $MODEL4 SEQ 5620 goto DEFVPN5620
IF $MODEL4 SEQ 5621 goto DEFVPN5620
goto END


# DEFVPN5610
SET APPNAME i10aVPN23252.bin
goto END

# DEFVPN5620
SET APPNAME i20aVPN23252.bin
goto END

# DEFVPN4610
SET APPNAME a10bVPN23252.bin
goto END

# DEFVPN4620
SET APPNAME a20bVPN23252.bin
goto END

# DEFVPN4625
SET APPNAME a25VPN25252.bin
goto END


# END
GET 46vpnsetting.txt

# NO46xx

# NOVPN
GET 46xxupgrade.scr

Oct 14, 2010 | Avaya 5610 IP Phone

1 Answer

I got error message on 2 Avaya 5610SW IP phone: one is showing: incompatible Disc and another shows:Call Barred Disc. I have no clue to issue. is there anyone can help me out?


Incompatible means that what you dialed is not recognized by the system.

Call barred means your phons is restricted from dialing whatever you are trying to dial (900 numbers etc)

Aug 11, 2010 | Avaya 5610 IP Phone

1 Answer

Extension Error when setting up new phone


Look in programming, does that extension exist? If not create it. Or, turn on "auto create extension"

Jul 28, 2010 | Avaya 4610SW IP Phone

1 Answer

How do you put twinning on this phone ? I cant


You will have to have the Admin add this feature to your phone. It is a licensed feature and the button can only be put on with the Manager application.

Jul 09, 2010 | Avaya 5610 IP Phone

1 Answer

Avaya 5610SW IP is this a voip


Yes it is...

Here is a user guide if you need:

http://support.avaya.com/elmodocs2/ip_office/R3.2/5610_user.pdf

But this set is only good on your network unless you have programming to make the set work outside the network, this is done via VLANS which then the phone can be anywhere in the world so long as they have a high speed internet connection.

Sep 11, 2009 | Avaya 5610 IP Phone

1 Answer

Loosing time on the ip phone


The phone should not lose or gain time unless the time on the PBX that it is connected to is being changed. Sometimes the IP phone may lose connectivity to the PBX and the time may stall but when the connectivity is reestablished the time should update.

Feb 11, 2008 | Avaya IP Office 4620 Telephone 700212186

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