Rival CZF530 Deep Fryer
Problem for Rival CZF530 Deep Fryer

Stopped heating




By corndawg47 on Apr 17, 2008

" "
was cooking fries fine all sudden lost power checked cord and all connection changed outlets no results only used twice.

Same Problem

May 19, 2009

-   same as everybody else stop working the second time i used it as i was frying chichen trouble shooting said there was a reset button but there is none so called the company and they are sending me a new model just like that no reciept or anything they said they haven't had problems with them yea right this is the 3rd one that i returned to target and the same thing happened -   Guest

Apr 16, 2009

-   i was in the middle of making chicken wings. First the timer stopped working, then the power light shut off and the deep fryer stopped working. I also switched outlets and took the plug in and out and added more oil. Hasnt worked since-   ssrosel

Mar 28, 2009

-   Had the same problem, bought the unit 3 weeks ago and it stopped working. I called the number given in this blog and they are sending me a new one!! Thanks for the help.-   Guest

Feb 19, 2009

-   Like coldfries, I just got off the phone with Rival Customer Support. They asked for a number off the plug side of the power cord. The numbers I gave them I guess didn't match what they said they should be but in any case they are sending me a new unit. The number is: (800) 323-9519.-   gmlehmann66

Feb 14, 2009

-   Just got off the phone with Rival - gave the rep the number off the cord, and she is sending me a brand new unit - they are paying for the shipping. Will let you know if the next unit has problems. The rep was great on the phone and it sounds like they have a bad batch of fryers out there. Make sure you call them at 1-800-323-951. -   coldfries

Best Solution

posted on Jun 24, 2008
Very Helpful)

Bakerman72

Rank: Apprentice 
Rating: 92%, 4 votes
Hello Again I contacted Rival here is thier response:

I received your e-mail and I would like to thank you for writing. The model number CZF530 reset is to disconnect , let it cool and restart. If unit is not restarting then there is something wrong . This unit has 1 yr warranty .
We can replace with proof of purchase. If you do have a receipt please fax to me under my attention. Fax number is 1-915-791-7929. I will be more than happy to replace your unit.
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Solution #2

posted on Apr 27, 2008
Helpful)

OldProf

Rank: Apprentice 
Rating: 90%, 3 votes
I have the same problem. I read in the manual that there is a reset switch at the back of the control panel, but I can't find the switch.
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Solution #3

posted on Jul 21, 2008
Helpful)

Alphabetstew

Rank: Apprentice 
Rating: 85%, 2 votes
Ours did the same thing. We've only used it 4 or 5 times. It just stopped working leaving us with a pile of raw chicken! We took ours back to the store where we bought it and they gave us a refund w/o any problems.
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Solution #4

posted on Oct 29, 2009
Not Rated)

computer Bob

Rank: Guru 
Rating: 85%, 89 votes
had the same problem called rival @ 800-557-4825 and they are replacing it for free. will have the new unit within 5 to 7 business days
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Solution #5

posted on Oct 25, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
stop making this unit, totally sucks do no buy. reset button has no avail. used my frier 2 times and stopped wprking a 60.00 dollar unit... thanks but no thanks

Solution #6

posted on Sep 20, 2008
Not Rated)

jr315

Rank: Apprentice 
Rating: 0%, 0 votes
the CZF 530 deep fryers need to be on a recall !! I bought mine My 2008, it quit working yesterday... Won't heat -- I believe the heating element exposed in the cooking oil probably has something to do with the problem as I see everyone else is experiencing the same thing going wrong with them...
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Solution #7

posted on Aug 07, 2008
Not Rated)

nhslick666

Rank: Apprentice 
Rating: 0%, 0 votes
the funny thing is, to send the product back to rival u have to pay for shipping both ways, which comes out to about almost 50% of the purchase price. never ever buying a rival product again.
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Solution #8

posted on Jun 26, 2008
Not Rated)

nsoptimal

Rank: Apprentice 
Rating: 0%, 0 votes
Rival seems to making things up- On page 11 of the CZF530 owner's guide it says " Unplug unit and allow to cool. Then PRESS THE RESET BUTTON ON THE BACK OF THE CONTROL PANEL." Those of us who received this as a gift..and have no receipt, what are we supposed to do?? I thought Rival stood behind their products. I will never buy a Rival product again, and will tell everyone I know who is looking for small appliances, to stay away from this brand. Thanks for trying Bakerman72, for your time emailing them with our problem and all!
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20 Other Users Have The Same Problem - Continued

Comment by groom33049co, posted on Feb 13, 2009

I have checked the unit,czf 530 and do have power to the front panel, opening the panel, the power goes to the center tube heater and no where elense, without a diagram i'm lost. my dad purchased this unit about six months ago, and has never worked. he is eighty eight years still likes to piddle in the kitchen. this should be as a warning "buyer be-ware." American product made by those who never expected it to work in the first place, some pride in quality controll. charlie

Comment by Mastagator, posted on Feb 09, 2009

Same problem power will not come on. The unit is completely non functional.

Comment by Guest, posted on Feb 07, 2009

I have the same problem does anybody know the number to Rival/Thanks

Comment by Guest, posted on Jan 09, 2009

Used it 4 times. Made awesome french fries! The next time I plugged it in, no power light. Nothing. Checked everything for possible reason for this. Then tried to find the "reset button" referred to in the owner's manual, which does not exist. So I called Rival, and they're sending me a replacement. Hope this one doesn't quit on me.

Comment by vondudka, posted on Jan 07, 2009

I used mine once not even to cook anything just to melt shortening to see if I had enough (which ive used in previous deep fryers instead of oil) I turned it off and went to the store to get more crisco and sure enough, won't turn back on.  I also got it as a gift so I'm sure im SOL. 

Comment by Guest, posted on Jan 03, 2009

plugged in started cooking fries and just stopped working in the middle of the process. wife was very upset. what a pile of ****. pay 60 bucks and works for 2 min

Comment by felkerm1988, posted on Dec 28, 2008

I just

Comment by Guest, posted on Dec 27, 2008

The first one I bought lasted 3 1/2 uses. So I took it back to Target to get another.

The 2nd unit lasted 1/2 a use!!!!! Like everyone else here, I studied the back looking for this alleged reset switch.

Tomorrow I'm calling Target to complain and say they need to do something about carrying a product that sucks so badly.

Comment by Guest, posted on Dec 12, 2008

this thing is ****

Comment by Tyler DuLac, posted on Oct 12, 2008

Yep. Same thing here. Boys were making fries, control went dark, they switched outlets thinking they tripped breakers, no success, couldn't locate the mystery reset called out in the manual either.

Comment by dalena1, posted on Sep 26, 2008

i have the same prob only used three times making fries and boom quit heating...i always thought rival was a good brand guess i was wrong,,this is a piece of sh** i am very disappointed in this product..and i dont have a receipt i got it as a gift at my house warming party 6 months ago..never thought it would die i dont even know who it came from..this is ****

Comment by dorkfish, posted on Jul 01, 2008

I seem to have the same problem with my frier stopped heating, its only 3 months old, should i take a chance with another one

Comment by Bakerman72, posted on Jun 17, 2008

Stopped cooking in the middle of frying,was on a long time but the thermometer should have regulated temp. I too have looked for the mysterious reset switch .Are these people just making this up.I tested voltage all the way to the control panel ,so the problem is definitely in the circuitry or in the NON-EXISTING overheating reset switch.

Comment by nsoptimal, posted on May 31, 2008

I have the same problem, it quit in the middle of frying, and the manuel says to press the reset button, which does not exist? Was there a recall on this piece of ****???

Comment by jobefamily, posted on May 21, 2008

same problem, cooking fries and quit working, found no reset switch as well

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