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NOT ABLE TO CONNECT TO THE INTERNET - PC Desktops

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  • Anonymous Jul 17, 2008

    I WAS GIVEN A OPTIPLEX GX 280, IT HAS THE ETHERNET CONNECTION , BUT I CAN NOT CONNECT TO THE INTERNET

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  • 3 Answers

  1. please check ur modem condition
  2. please derive the procedure from customer care

Posted on Apr 17, 2008

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Cannot connect to the internet with pc, can connect with my laptop wireless. using windows vista but niether internet explorer or mozilla firefox can connect.


First check your network adapter settings )make sure that it is set to 'obtain ip address automatically'). In network and sharing center, make sure that you are not using a public network. Also, in control panel, internet options on the connections tab, make sure that use a proxy server is not checked in LAN Settings.

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First of all you are self connect to internet, there are two options you are connect internet.
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I need more information to assist you.
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The best way to check if the computer can access to Internet is to boot the computer to "Safemode with Netwroking", to do so, restart the computer and as soon as it restarts keep on tapping F8 key, now select "Safemode with Networking" from the Advance boot menu. Try to connect to internet. If you are able to connect to Internet then the issue is with the firewall on you computer, contact the firewall manufacturer or settings. If you are still unable to connect to Internet, then the internet setting are not correct, you may need to contact the ISP.

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1 Answer

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Is your cable modem also a wireless router?

From my search on it, it is not a wireless router.

This means you need to attach a hub or a wireless router to your cable modem so that more than one computer can connect to the internet simultaneously.

Go out and buy a wireless router. Connect the wireless router to your cable modem.

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Then you should have internet on your desktop.

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you might not getting proper connectivity from your internet service provider
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then you have to ask your internet service provider for additional help and perticular settings

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