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I have a Kenmore refigerator with the freezer on the bottom. The freezer is cold but it isn't freezing anything. It is about as cold as the top refrigerator.

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Hello,


you might have a defrost problem. Frost free models have a heating element that is controlled by a timer to automatically defrost ice, defrost timer turns on defrost heating element every 12 hours to melt ice in freezer and allow good air flow.
You can test defrost element with an ohm meter(located inside freezer coils-will have two wires going to a plug connection), if not OK replace defrost timer.
Usually this is a sign of the defrost is no taking place. On base of refrigerator behind the kick plate grill is a defrost timer. Turn the timer clockwise until compressor stops. Leave in that position for up to 30 minutes. The refrigerator should restart on its own after that wait. If not turn the timer again until compressor starts and replace timer. During the time off this should have put the refrigerator into defrost and inside the freezer compartment you should hear crackling and sizzling as the defrost heater melts the ice and water drops down onto the defrost heater.

Take care.

Posted on Jul 03, 2010

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Posted on Jan 02, 2017

SOURCE: Top freezer Freezes/ Bottom not cold

defrost problem. advance defrost timer to defrost (till it shuts off) . remove freezer panel, check voltage and amps to heater,if heater is hot, replace timer, if heater is cold and no voltage, replace defrost limit switch. defrost all ice, carefully! with hair dryer, no poking with screwdriver.

Posted on Nov 05, 2008

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