Question about LG TROMM WM2688H 4.0 cu.ft. Front Loading SteamWasher

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I have a LG TROMM 4.0 WM2277HW

I keep getting an error of OE and the machine will not drain.

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  • Anonymous May 06, 2008

    Mine is doing the same thing! I can't get it to spin and drain. I finally took the wet towels out (it was far from fully loaded) and ran it through three times and finally got the water out. I am going to try checking the drain line or something to see if this is the problem. IOther than that I have no complaints, I just hope this is all it is.

  • Anonymous May 14, 2008

    water not draining,filter plugged

  • chuckwcebri Apr 24, 2009

    it really is easy, one thing i found is that when i took apart the pump assembly (my issue was the drain pump impeller was coming loose from the pump shaft) apart from the drain section I cleaned the inside of the impeller and also the shaft, added a new O ring to the shaft, stuck the impeller back on really well and reassembled everything. Perfect again!!! No new parts needed, no repair man.....washing cloths again!!!



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Normal 0 Thanks to other info gathered from this site and a few quality hours with the washer, I solved this problem for myself.

I experienced exactly the same problem. Did the same things. OE error Drain pump would not drain. Sounded like it was grinding a bit. Just not draining. Checked the strainer. Nothing. I found this link to the service repair manual which has easy to follow instructions on how to disassemble the washer and get to the pump. Removing the door and the pumps is really not that hard.

Don't be scared. I'm a novice and it was easy. Wear gloves. Lots of sharp edges. All you really need is a screwdriver and pliers to remove hose clamps.
Anyway, I got the the top cover off, removed the front door panel section and could easily access the drain pump. I first pulled off all the hoses. All clear. Disconnected the pumps (easy once I figured out the clip the pump unit slides into). Note there are 2 pumps - a circulation pump and drain pump (larger one). All clear. Reassembled. Still nothing.
Ran a few loads of wash manually draining after each cycle (to keep the wife happy with clean laundry). Yes, you can do laundry while waiting on the part to be delivered. Just get a bucket and drain the washer after each cycle - easier if you pull off the main drain hose and drain it that way versus the little emergency drain slow (slow!).
Became convinced it must be the drain pump so I ordered a new one for $50 here.

Installed new pump and reassembled machine in about 20 minutes. Worked great. NOW HERE IS SOME ADVICE THAT MIGHT SAVE YOU THE $50 for a PUMP:

After replacing the pump, I was banging on the old one to see why the heck it stopped working. During the process, I figured out how to actually pull the pump apart. There is a rubber washer around the housing below the blade - pull on it hard enough and the pump slides apart. When it did - holy cow! It was filled with grimy sandy muck. I cleaned it all out, but did not feel like testing it to see if worked. So I likely have a spare should the new one ever go out.
Hope this helps.
Good luck.

Posted on Mar 10, 2009

  • stownsen Jan 16, 2011

    THANK YOU for the confirmation of cause in the drain pump not working...we pulled our machine apart...then pulled the pump apart...cleaned, reassembled...and for now the machione is working better than it has for a while (in retrospect)...spinning out laundry to much drier state. Thanks. (PS: Also planning on ordering a new pump for a back-up..)


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I was having the same problem with the drain not working ( OE error) and having to manually remove the water from the little black hose in the front of the unit, once that was done I removed the filter to find nothing.
I noticed that the water wasn't draining as fast from the little black hose as it used to in the beginning when I bought he unit; so I blew air into it using a compressor and it finally unstuck all the gunk. I then ran a rince cylce but it didn't drain into the filter as I expected. So I bought some ZEP 10 minute hair declogger from the store (I spoke to a ZEP representative and she told me it wasn't recommended) and poured about half the container into the washer and let it sit there for 45 minutes and then ran 3 extra rinse cycles to clean it out. I no longer have OE errors and it drains properly now; although I learnt my lesson and will clean the drain a little more frequently now.

Posted on Mar 02, 2010

  • Myles Cirillo
    Myles Cirillo Dec 12, 2010

    I don't think you have a spare. I tried the clean out trick and, nothing. Still the same "grinding" type of noise. I'd like to know what pliers you used for the spring clamp around the door ring. All I can find is a special tool @ $65. Oh well cheaper than a new washer. I am going to replace the drain pump next, but I thought you'd like to know about the pump. Cheers

  • stownsen Jan 16, 2011

    We were able to use two pairs of pliers to loosen the tension on the spring seal on the door gasket...easy off and even easier (one pair of pliers) back on...

    Also-we did just pull the impeller assembly out of the drain pump and flush out all the silt from everywhere...used warm water/a bit of soap/a toothbrush...reassembled and washer is working like a charm more noise when it is time for the drain pump to come on in the cycle...



Unplug the machine and check if filter, pump and water outlet pipe are clogged.

Posted on Apr 17, 2008

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