Question about GE Profile 26.6 cu. ft. Side-by-Side Refrigerator with Dispenser TFX27PRBWW

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GE Profile icemaker auger gets stuck

I have a GE Profile side by side refrigerator. I am having a problem with the auger in the icemaker. The motor works fine, but the auger gets stuck. I can't even turn it by hand. It appears that it is getting stuck on a piece of ice where it is supposed to be dispensed from. I'm confused, though, because isn't that what is supposed to crush the ice? If I clear out the ice the auger will turn but another piece of ice immediately gets stuck there. It does this whether I choose crushed or cubed ice.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Ice dispenser not working - GE side by side refrigerator

Check auger motor if getting power then probably motor gone , if
not may be switch. good luck

Posted on Nov 09, 2007

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MNTECH
  • 1543 Answers

SOURCE: PSS26PSTA SS - Only dispenses crushed ice.

Remove the ice dispenser bucket. You will see a square hole at the back wall with a horizontal rod in it. You should be able to move it up and down with you fingers. If not, it may just be frozen. Warm it with a hair blower and try again. If still no luck, the WR62X58 dispenser solenoid may be burnt out / melted and need to be replaced. It is attached to the metal just above and behind that square hole. The removable tray at the bottom of the dispenser recess is a part number WR17X12133 for a PSS26PSTA SS. Contact any GE servicing dealer or general appliance servicer near you to get one. You can get parts direct from GE also, but the won't be any cheaper, and you may pay more shipping and handling.

Posted on Nov 20, 2008

MNTECH
  • 1543 Answers

SOURCE: Ice maker only makes crushed ice

Pull the ice bucket out. Behind it you will see a rectangular hole with a rod in it. The rod should be able to move with your one finger up and down. If it does not, the solonoid attached to it is either frozen or burnt out.

Posted on Nov 25, 2008

  • 2 Answers

SOURCE: ice dispenser will not switch back to cubed from crushed

Had the same problem, dispenser stuck on crushed ice, even when cubed ice is selected.  There is a magnetic switch behind the panel where the motor for the ice dispenser is.  It gets water in it and freezes so it is not free to go up and down.  It is always down for crushed, but for cubed ice, the magnet pulls it up.  when it's frozen with ice, all you'll get is crushed.  You'll have to defrost it.  You can defrost the whole freezer, but better to just remove the ice dispenser and defrost that. Three 1/4'' bolts hold secure it.  You'll have to unplug the wires from the back of the freezer to remove the unit. The just let it defrost and dry. You can remove the switch from the panel and dry it out too.   I've had to to this several times and am looking for a solution to keeping water out of the thing so it won't freeze again. Has anybody solved that?

Posted on Mar 28, 2009

  • 2 Answers

SOURCE: Ice dispenser only dispenses crushed ice

You may not need to replace the solenoid.  If you hear the hum, and not a loud click and don't see then rod move, it may be frozen with ice.  Test it manually with your hand, it should be free  to move up and down.  If not, then it is frozen with ice.  Remove the ice dispenser and let it thaw and dry out.  You should then be able to move to rod and it will work fine, at least until it freezes again.  Anyone know how to prevent it from freezing up? Its a continual problem for me

Posted on Mar 28, 2009

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The part comes with a 365 day, any part, any reason return policy.

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The first step you need to do is to turn the water off to the refrigerator so it quits making until you get it fixed.
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SITE=> http://servicepartstec.blogspot.com/

or http://appliancepartsandtechnicalservices.blogspot.com/

http://appliancepartsandtechnicalservices.blogspot.com/
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