Question about Polaris 3900 Sport Pool Cleaner ()

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I purchased a Polaris 3900 on 6/2/2010 and have already replaced two filter bags. Both times the bag has become wedged between the chasis and the wheels tearing the bags. Any suggestions?

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First, make sure that the velcro closure on your pool cleaners bag is sealed tightly. If the velcro is coming lose, it could be the problem. Next, make sure that your wheels are operating at the proper RPM. Too little RPM could cause the pool cleaner to be sluggish and not create the proper tension to keep the bag floating. It should be between 30 and 36. If it is running at less than 30 RPM, there are few things that you can do to fix it. If an adjustable valve is installed on the cleaner line, open it completely so water can flow freely to the cleaner. Check the filter screen in the in-line filter
for debris that restricts water flow and clean if necessary. Also clean the skimmer, filter, and pump baskets. Check the hoses, connections and swivels for leaks that cause loss of water pressure. Finally, if none of these solutions work, remove the blue restrictor disk from the UFW.

Posted on Mar 30, 2011

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Hey Anthony,

Sorry to hear you're having some problems with your vacuum. There are a few different things you can try to remedy the situation.

First, check all of the filters in your vacuum. Over-time your filters (air/exhaust) may become clogged and need to be cleaned or replaced for proper function.

Second, check to make sure there are no obstructions in the vacuum hose. If something were to become lodged in the hose it could affect the unit's suction.

Third, check to see if the vacuum bag is full. If it is full your vacuum won't be able to pick anything else up.

We offer a wide variety of replacement bags and filters that you may find of use. You can purchase replacement products direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

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http://www.crucialvacuum.com

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Make sure the bag is tucked into cleaner. or the bag cover will not latch securely.
Also, the motor and exhaust filters should be cleaned at each bag replacement.
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