Question about Compaq Deskpro EP PIII-650MHz/ 128MB/ 10GB/CDROM/ FDD/ ENET/ Keyboard/ Mouse/ WIN98COA/ No OS - (CODEEPPI1210) PC Desktop

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My CD/DVD Drive has sudenly stopped working.In the devive manager the code error is 10. The model of the computer is GM5066B and the serial no. GSG7211000075.

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This COULD solve your issue, although it IS risky...

A) Start Registry Editor (Start, Run and type in regedit then click O.K)

B) Locate the UpperFilters value under the following key in the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}

C) On the Edit menu, click Delete, and then click OK.

D) Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}

E) On the Edit menu, click Delete, and then click OK.

F) Quit Registry Editor.

G) Restart your computer.

Kind Regards,
Stef

Posted on Apr 17, 2008

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Posted on Jan 02, 2017

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Your CD/DVD drive may be fine, but some software is faulty. The repair is a very similar process for all Windows versions, which involves editing the registry, so use caution. Here's a my search results:
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To solve this Code 10 error, follow these instructions: NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
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  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4)This folder is the DVD/CD-ROM Drive Class Description in the registry.Look for any of the following names in the right hand column.
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5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

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To solve this Code 10 error, follow these instructions: NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4)This folder is the DVD/CD-ROM Drive Class Description in the registry.Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
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  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the
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7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives havereturned. You may also want to open Device Manager and verify that theyellow exclamation and error code on the CD or DVD drive is gone.

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My CD/DVD Drive has sudenly stopped working.In the devive manager the code error is 10. The model of the computer is GM5066B and the serial no. GSG7211000075. Same problem on a Compaq Presario SR5213 with...


Things to check
1. See if the drive is identified properly in BIOS, if it is not, reseat all cables and try agian.
2. Can you boot to the drive using a bootable CD (XP CD or such) If the drive functions outside Windows, then it is a software issue. If it doesn't boot to bootable media, then you most likely have a hardware issue.
If you can boot to the CD, then try booting to the safe mode, removing the drive from device manager then remove the upper/lower filters in the registry then reboot in to the normal mode.

http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

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It seems like a hardware problem with your cd/DVD drive.
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To solve this Code 10 error, follow these instructions: NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4)This folder is the DVD/CD-ROM Drive Class Description in the registry.Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the
Registry Editor

7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives havereturned. You may also want to open Device Manager and verify that theyellow exclamation and error code on the CD or DVD drive is gone.

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I bought this computer on 22/3/08 and this is the second time I have had this problem. My CD/DVD Drive has suddenly stopped working.In the devive manager the code error is 10. The model of the computer is...


This COULD solve your issue, although it IS risky...

A) Start Registry Editor (Start, Run and type in regedit then click O.K)

B) Locate the UpperFilters value under the following key in the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}

C) On the Edit menu, click Delete, and then click OK.

D) Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}

E) On the Edit menu, click Delete, and then click OK.

F) Quit Registry Editor.

G) Restart your computer.

Kind Regards,
Stef

Apr 17, 2008 | Compaq Deskpro EP PIII-650MHz/ 128MB/...

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