Question about Computers & Internet
On the front panel of the DVD-RW, you should see a small hole, either above or below the tray. Take a paper clip and open it out. This should just about fit into the hole. Push the clip tip into the hole as far as it will go and keep poking around. This will actuate the manual release lever for the tray and the tray should pop out.
S-L-O-W-L-Y pull the tray out and take out your DVD. Restart the computer and the tray should go in automatically.
Hope this helps! You should be able to buy spares directly from the manufacturer or a local computer store. You could even try a google search to find a store near you, or you can purchase the parts online.
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Posted on Apr 23, 2008
No solution I could not reply to the question from one of your users. So still not working.
Posted on Apr 18, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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