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DVD drawer will not open in the hard drive of my computer. I know very little about computers. That is all I know is how to use one. Hope you can help

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  • Swilin Sampson
    Swilin Sampson May 11, 2010

    hi,
    when you try to open the drawer, do you hear any whirring sound or any attempt by the DVD player to try to open?

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Hello ann_reid26

On the front panel of the DVD-RW, you should see a small hole, either above or below the tray. Take a paper clip and open it out. This should just about fit into the hole. Push the clip tip into the hole as far as it will go and keep poking around. This will actuate the manual release lever for the tray and the tray should pop out.
S-L-O-W-L-Y pull the tray out and take out your DVD. Restart the computer and the tray should go in automatically.

Hope this helps! You should be able to buy spares directly from the manufacturer or a local computer store. You could even try a google search to find a store near you, or you can purchase the parts online.

Should you have any further questions, please feel free to post them here.

P.S. Before you assign a rating, please make sure that the issue is resolved or you are satisfied. If not, please post back as to what you did, and/or any other questions you may have, and I will try to assist you as best I can. Please do not assign an ‘Inappropriate’ or ‘Thanks for trying’ rating if your issue is not resolved after the first response itself, as sometimes a bit of to and fro dialogue may be necessary before we can find a fix or an answer to your query.

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! or Helpful rating. I would be very grateful for your show of appreciation.

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Cheers!
IrishDruid

Posted on Apr 23, 2008

  • Swilin Sampson
    Swilin Sampson May 03, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    If you find that the solution/answer I provided led you
    to, or resulted in a fix, please take a moment to close the ticket with a FixYa!
    rating under my solution.
    I would be very grateful for your show of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
    four votes, if you feel your issue is resolved.






    • "FixYa!"
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      (Positive Rating)

    • "Helpful"
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      (Positive Rating)

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      for Trying
      " - The solution does not solve the problem but the
      effort is appreciated. (Negative Rating)

    • "Inappropriate"
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      (Negative
      Rating)


    If your issue is not still not resolved, do not
    assign a rating just yet. Please post back as to what steps you took, results,
    etc, and I will try to assist you further as best I can.






    Thank you for using FIXYA!





    IrishDruid




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No solution I could not reply to the question from one of your users. So still not working.

Posted on Apr 18, 2008

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