Question about Computers & Internet

2 Answers

DVD drawer will not open in the hard drive of my computer. I know very little about computers. That is all I know is how to use one. Hope you can help

Posted by on

  • Swilin Sampson
    Swilin Sampson May 11, 2010

    hi,
    when you try to open the drawer, do you hear any whirring sound or any attempt by the DVD player to try to open?

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,712 Answers

Hello ann_reid26

On the front panel of the DVD-RW, you should see a small hole, either above or below the tray. Take a paper clip and open it out. This should just about fit into the hole. Push the clip tip into the hole as far as it will go and keep poking around. This will actuate the manual release lever for the tray and the tray should pop out.
S-L-O-W-L-Y pull the tray out and take out your DVD. Restart the computer and the tray should go in automatically.

Hope this helps! You should be able to buy spares directly from the manufacturer or a local computer store. You could even try a google search to find a store near you, or you can purchase the parts online.

Should you have any further questions, please feel free to post them here.

P.S. Before you assign a rating, please make sure that the issue is resolved or you are satisfied. If not, please post back as to what you did, and/or any other questions you may have, and I will try to assist you as best I can. Please do not assign an ‘Inappropriate’ or ‘Thanks for trying’ rating if your issue is not resolved after the first response itself, as sometimes a bit of to and fro dialogue may be necessary before we can find a fix or an answer to your query.

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! or Helpful rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on Apr 23, 2008

  • Swilin Sampson
    Swilin Sampson May 03, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    If you find that the solution/answer I provided led you
    to, or resulted in a fix, please take a moment to close the ticket with a FixYa!
    rating under my solution.
    I would be very grateful for your show of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
    four votes, if you feel your issue is resolved.






    • "FixYa!"
      - The solution provides great advice on how to solve the problem.
      (Positive Rating)

    • "Helpful"
      - The solution provides useful leads that helps solve the problem.
      (Positive Rating)

    • "Thanks
      for Trying
      " - The solution does not solve the problem but the
      effort is appreciated. (Negative Rating)

    • "Inappropriate"
      - The solution has absolutely nothing to do with the problem.
      (Negative
      Rating)


    If your issue is not still not resolved, do not
    assign a rating just yet. Please post back as to what steps you took, results,
    etc, and I will try to assist you further as best I can.






    Thank you for using FIXYA!





    IrishDruid




×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

No solution I could not reply to the question from one of your users. So still not working.

Posted on Apr 18, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i open a disk drive to a acer aspire e touch


well it sounds to me like you are just trying to open the drive to insert a disk ? go to "computer" or "my computer" on the desktop, double click to open. you should see your hard drive "c" and cd/dvd drive "d" listed. right click the "d" drive, left click eject, voila. if you have more than one hard drive or a partitioned drive there might well be more drive letters but your cd/dvd drive will be marked as such. alternatively click "start", bottom left of desktop, click "computer" and once again you should see your drives listed. physically there should be , on the cd/dvd drive drawer itself a small button, push it once to open. failing all else, there should be a very small hole in the drive drawer, using say a paper clip or similar, insert into the small hole and push reasonably firmly, this should release the drawer manually and the drive will open. hope that helps. good luck.

May 11, 2014 | Acer Aspire 5315 Notebook

2 Answers

MHC-RG270 cd draw won't open


cd drawers often jam.
In the cd/dvd drawer you will see a small hole. Use a blunt pin or a straightened-out paper clip, insert it into the small hole and gently press. The drawer should then click open.

Try cleaning the plastic drive teeth/mechanism with a light drop of oil. Press the drawer button and it should then close. Press it again to see if the drawer opens as per normal.

If your cd drive plays a dvd as per normal but doesn't open when the button is pressed, continue using a blunt pin/paperclip. If the plastic open-close mechanism is worn or damaged there's very little you can do about it expect replace the entire drive.

Feb 01, 2014 | BenQ FP91G+ 19" LCD Monitor

1 Answer

I recently acquired a used Dell Optiplex 320 desktop computer. When I lay the computer flat, the dvd drawer will open and function. When I stand the computer upright, the dvd drawer will not open. I am...


Sounds like there's something stuck inside the DVD drawer that blocks the drawer from opening if it's not its side. Try turning it over onto the other side, just for a minute, and see if it opens. If it does, there's something blocking the drawer. If it doesn't, you'll probably need a new drive, as that one's literally worn out...which I've only seen twice.

Jul 04, 2011 | Dell Drive for Dell OptiPlex 320...

1 Answer

Cant get my cd drawer to open i push the button and it wont open try pushing button and pry at the same time and nothing happens have emachine T3508


with your computer power turned off, use a straight mini-kabob pin (or sturdy paper clip) to manually let out the DVD drive tray. There is a little hole under the drive tray door that accepts this kind of tool device. Another option is to massage the door while trying to eject the DVD drive tray. This method requires your computer to be turned on and by selecting the proper drive (E:) from the My Computer in Start Menu, you then "Eject" and can push in on the door and on the corners, enabling the DVD drive tray to open.

Feb 02, 2010 | Computers & Internet

2 Answers

Cd rom drawer on dell laptop won't open


hello, have you tried going into "My Computer" then right clicking on cd drive and click "Eject"? if not, try that.
if you have then take a thin paper clip open up one side of it so its straight.
After you have paper clip straighten up look carefully around the cd rom's eject button and you will notice a tiny hole.
Take the paper clip and keeping it straight slowly and gently insert in the hole and soon you will feel little resistance push it a little bit more and that should eject your CD rom.
if it opens up leave the cd rom open and reboot your laptop once and see if your drive now work normally and ejects the way it should?

hope this helps, post back if you have issues.

Kind regards,

Amar Sondhi

Jan 22, 2010 | Dell Inspiron™ 600M PC Notebook

5 Answers

My cd draw is stuck in the cd drive. How do i get it open


you should find a paperclip and straighten it out, on the front of the CD drive there will be a small hole just big enough for the straightened paperclip to fit in. Push it in until you feel tension and it should start to manually open.

Sep 12, 2009 | Dell Inspiron 6400 Notebook

1 Answer

DVD tray won't open.


Opening a CD or DVD drive to retrieve a disc
  • Use Windows to open the drive door:
    1. Double-click the My Computer icon on the desktop (or click Start and My Computer in Microsoft Windows XP).
    2. Right-click the CD, CD-RW, or DVD drive , and then click Eject .
  • Restart the computer and press the EJECT button on the front of the drive when the first screen appears (before Windows launches). If the drive door opens this way but does not open in Windows, another software program is taking control of the CD drive. Try shutting down or configuring any programs that write discs or monitor the CD drive.
  • If the door still will not open, do the following:
    1. Close all programs and shut down the computer.
    2. Unplug the PC from the power outlet and remove the battery.
    3. Locate the manual release hole in the front faceplate of the optical drive tray. This is a small hole under the door that is a little bigger than the diameter of a paper clip. The location of the manual eject hole will vary.
    4. Insert a straightened paperclip into the manual release hole until resistance is felt.
    5. Once the resistance is felt, keep pushing the paper clip until the drawer comes out about a quarter of an inch.
    6. Remove the paper clip and gently pull out the drawer until the disc is accessible.
    7. Remove the CD and turn on the computer.

May 21, 2009 | Daewoo DVG-3000N DVD Player

2 Answers

Dvd drawer will not open


Manually open the tray. It's possible that you have a dvd stuck in the drawer because it wasn't fully seated. Look at at the front of the drive and you will see a tiny hole. Take a paper clip or safety pin, stick it in the hole and push. You will see that the drawer will pop out and you can retrieve your stuck dvd. Thanks for using fixya.com

Jan 27, 2009 | Progressive Computer JSI 6 spkr. Home...

1 Answer

DVD/CD drawer does not open when button pushed - Averatec 3360


this is an issue with the tray release, built into portable disk drives. I would recommend replacement or repair by a good technician.

-this is not a software or firmware issue.
-this is an actual physical damage to the tray mechanism itself.

hope this helps you out.

Dec 22, 2008 | Averatec 3360-EH1 Notebook

1 Answer

Dvd drive


Open up the PC and check the power connector for your dvd drive, this may have come off.

Jun 19, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

28 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...