Question about Canon imageRUNNER 5570 Copier

2 Answers

Canon ir 5570 - error E000100-0001

Error E000100-0001 - reset error - problem remains

Posted by on

  • 2 more comments 
  • Anonymous Apr 17, 2008

    I get an error message E000001-0010. Says to hit Shutdown key. Then says to turn off at the on/off switch at the upper right. Comes back with error message E000010-0010. Does anyone have a solution to this?

  • prntrfxr Apr 22, 2008

    i had this problem and error would not clear. turned out to be thermistor part of main cable was broken. difficult repair as I had no manual. cable also shorted dc controller out so I had to replace that.

    now I have a registration problem, but I dont have error code anymore.

  • prntrfxr Apr 27, 2008

    turns out registration clutch was bad and roller was worn. so i replaced the entire registration asm. works good now. sorry about lack of information. I've been a printer tech for 13 years, but only 1 year experience in copiers. I was working without a net since i had no manual. thanks for all your help. wished I'd had these sites when I was beginning in the industry.

  • Anonymous Mar 04, 2009

    Hello Spinal,

    Thank you very much for your script it helps me remove the Error code



2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Canon Expert
  • 287 Answers

Hello prntrfxr,
E000100-0001 is a secondary code to the initial problem. It means verbatum " The power has been turned off and back on again without resetting the error ". So, there was a previous error code that instructed the customer to turn off the main power and turn it back on in an effort to reset the code. Unfortunately this must have been an error code regarding the fusing system. Canon designed the copier to prompt the customer to power the copier off and back on for all error codes, and more often than not the copier can recover to some degree or another. Fuser codes on the other hand WILL NOT reset even though the display says to power off/on . You will need to go into service mode to reset the error. Press "additional functions"......then the numbers 2 and 8 at the same time and then additional functions again. If you have followed these steps properly you will now be in service mode and a different screen. Just follow these instructions. Press copier. Press functions.Press clear.Press err.Press ok. Power off and on . This WILL clear the code. However, if the problem still exists the code will return of course. THAT code is the one we need to troubleshoot! :-)

Posted on Apr 20, 2008

  • jeff heightchew
    jeff heightchew Apr 26, 2008

    Hello prntrfxr,

    Congrats on your progress! The only reason I get on the "FIXYA" site is to help folks. Not for ego and certainly not for monetary compensation since I receive none. I feel confident I can help you with your registration problem too. I did not realize that you had the previous expertise,talent and knowledge that you possess. At this point I will assume that you know how to go into service mode and have prior Canon experience. So please forgive me if the advice I give you now is no big help , but I hope it IS helpful. When you replaced the dc controller you of course altered the settings that were set unique to the marriage of the copier and its dc controller. If you open the front door and look on the inside panel of the front door near the hinge assy you will see the "front door label". It lists all of the settings that were used by Canon after the initial manufacturing of that particuliar copier (mass production) that were changed to optimize the specs of the copier. It even tells you which area of the service mode you need to be in.The settings include laser power, ccd offset settings,lead and trail edge blanking, and REGISTRATION to name a few. The values in the front door were valid when the copier was first born and reflect the unique characteristics regarding the copier and the previous dc controller and therefore may not be entirely precise considering the new dc controller. But.......its a starting point as far as re loading the values listed. And with that list of variables you have a guide if you need to fine tune anything. Good luck and I hope I have helped at least a lttle. Sincerely........SPINAL.......

  • Steve Jul 30, 2013

    Not sure if anyone is reading or posting in this forum any longer. I have recently experienced the same error code. Unfortunately it does not reset when powering down from the interface screen. When I restart, the error codes remains. It appears I cannot enter the service mode as it is "stuck" on the error screen.


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

You can help me about copy

Posted on Nov 25, 2013

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Canon ir 5570 e0004-0010

Try pressing Additional Functions then 2 and 8 simultaneously then Additional Functions again. Select Copier > Function > Clear > Err press ok. If the problem persists it will need parts. Error means that there is a problem with the IH power supply.

May 01, 2012 | Canon imageRUNNER 5570 Copier

1 Answer

Error E000025-0001 for canon ir 5570

An over-current has been detected in the toner feed motor. - Check the connector for any fault in connection. - Replace the motor.

Sep 03, 2011 | Canon imageRUNNER 5570 Copier

1 Answer

Replace waste toner container message on IR 5570

on right hand side is waste toner you should be able to dump it yourself the main problem is reseting the counter that is not included in your manual Go into service mode by depressing the additional function key, then 2 & 8 at the same time, then aditionall function key. Select copier, then at the top far left side select counter. I blieve the counter is under MISC as waste toner. Select waste toner, depress the " C " buton on the keypad and it should reset to all 0's

Jan 15, 2010 | Canon imageRUNNER 5570 Copier

1 Answer

I have a problem for IR 5570 photocopy machine Error 000004-010 pleas healp me and it make swich off by it self

0004 usually only happen when you loose ac power to your fuser you may have a bad heating element

Oct 06, 2009 | Canon imageRUNNER 5570 Copier

1 Answer

Have a canon ir-5570 w/ error E00000-0010 will not allow me to reset code Any ideas? Tried the reset procedure of ad.funct 2 & * adfunc will not go into mode

press ad.funct. then press 2 & 8 keys at the same time,
then press ad. funct. , copier display shows setup mode go to (function)
tab and press clear error.

Aug 20, 2009 | Canon imageRUNNER 5570 Copier

2 Answers

Error code E000025-00001

there is a toner feed motor over currente detection error, there is a toner botle motor connection detection error.
1- check the connector for any fault in connection.
2- replace the motor

Mar 19, 2009 | Canon imageRUNNER 5570 Copier

Not finding what you are looking for?
Canon imageRUNNER 5570 Copier Logo

7,539 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1842 Answers

Corne Viljoen

Level 2 Expert

385 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides