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Cannot delete previous printer from PC - Lexmark Z715 InkJet Printer

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Make sure there is no pending document in the printer, go to printers and faxes and right click on the icon that you want to delete, click on cancel all documents on the drop down menu and then if you see use printer online click on that as well, if that doesnt help. Click on start, then click on run, on the open box type in services.msc then on the window that will pop up look for printer spooler, right click on it click on stop, then right click back then click on start. then close out of everything and restart computer.

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Posted on Apr 17, 2008

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I'm glad to provide the instructions to cancel the print.
Double click the printer icon in the system tray (by the clock). That should open a printing status window. Highlight the job you want to cancel and click on cancel. it will show "deleting". Once the job is deleted, the printer may continue to print what is in its internal memory, but once that is gone, the printer will stop and eject the page.

If your computer has sent the file to the printer memory already you have to turn off the printer.
Thanks for understanding. Please let me know if you require any clarifications.

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What you need to do is manually delete any trace for HP previous installs from your PC.
Search for HPz*.*, HPw*.*, HPq*.* files, and delete them. Those files that you cannot delete - rename them and delete in safe mode.
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If the page from yesterday do not print without the PC on then try reinstalling the printer (after uninstalling it - or delete it from Control Panel - Printer and Faxes). Pay attention before shutting off the PC if there are running jobs in the printer. (doubleclick the printers icon in Control Pannel - Printer and Faxes). If they are, try to delete them before shutting the pc off.

If the page do print evan without the PC turned on, than it's in the firmware and i have to admitt that i dont know exactly what the solution could be, but let me know and i'll search again.

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