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My son has installed avg7.5 but i want it off. i tried uninstalling it but it said there is a technical fault and said to come on here could you tell me how to get it off or do it yourself please thanks sue

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First off: Why Uninstall AVG in the first place: AVG is the BEST AV program availible ! Why ? Because it's fast, easy to update, reliable and I'm using it since the day I got my PC 5-6 years ago. But nevertheless, as requested:

1.) Stop AVG services: To do this click on start, then on run and type in "Services.msc" without the quotes. A new windows will appear, with all the services running on the computer. Now all you have to do is to locate, right-click and "stop" AVG services.

2.) Disable startup options for AVG programs and services: To do this type in "Msconfig" in Run just as the "Services.msc" previously. Remember not to include the quotes. Navigate to the "Services" and the "Startup" tab and "uncheck" any AVG entries you can find.

3.) Close AVG open program files: Press ctrl-alt-del on your keyboard to open the task manager. In the task manager, navigate to the processes Tab. You will find all running processes on the computer. Sort the first coloumn by "image name" then right click and end avg tasks, usually named avg?????

4.) Deleting AVG from your machine: To do this, Navigate to this folder(standard): "C:\Program Files\Grisoft\AVG7\" . Then select all the files in that folder and click "Shift-del" without the quotes. Confirm deletion. If error comes up, remove the first file from your selection by cntr+left click on the most upper file. Then shift-del again, until the next file "errors". Continue this process until you have reached the end. The reason for some files not wanting to be deleted is simple: Those files are still open, reside in memory and thus cannot be deleted !

5.) Restart your machine; Navigate to the AVG folder again after restart, and delete the remaining AVG files which are all closed now. Remeber to remove the $VAULT.AVG$ hidden folders, as they are the avg vaults.

6.) You have removed all traces and movement of AVG from your machine :(

Posted on Apr 17, 2008

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I am trying ti install agv anti virus i have completley unistalled norton but i kepp getting this error message action failed for file agvmfx86 sys starting service error 0x80070002


Always shut down all running programs before trying to install anything like AVG. If you already have an AV program, uninstall it before trying to install AVG.

If still having problems after doing that..... RE-Download AVG 7.5 FREE and try the install again.
Good Luck,
-------------------------------------------
Please let me know your feed-back.

Thanks
dilipbagdi
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