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I need the settings for a d-link dkt-410 to virgin broadband.the router is recognised by the laptop,but the router is not recognised by the provider.as you can see im no expert! thanks

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With this you will have to reset the Virgin box to deregister the Mac address it holds.
Connect the computer to the router and have both turned on, connect the router to the Virgin (always wated to type that) and then unplug the power from the virgin (this is getting better all the time)
Leave it unplugged for 15 minutes, then power it back up with the router and computer already running.

Log into the router and check it has been assigned an IP address by the Virgin (yeah, I had to get one last one in)

Good luck, post back if it still gives you grief.

Posted on Apr 17, 2008

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Posted on Jan 02, 2017

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I have recently moved house from a virgin broadband connection taking my router and lap top with me. My new home has existing virgin broadband. Having plugged everything in as should be my laptop finds the...


Try reseating te broadband connection to the router.

It soundslike your router works if it connects to your laptop with a great signal. But its not sending any information through.

Try reseating. if it does not work. you might need to do a fresh reinstall of the router. Usually the broadband connections attach itself to a mac address of a network card. If you recently put a new router the network cards MAC address is different and it might not send signals through. like for me for cable i have the same issue.

Try this let me know how it does. If any problems please let me know.

I hope this helps
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I have a feeling I might be able to find the router setup information if you can tell me the correct answer to the prompts needing answered by this link

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The model number of the Belkin router may be of interest if detailed configuration instructions are required and because there is the a report of an issue with a specific belkin router model on the Virgin Media site that appears to require a firmware update to work well with that particular internet service.

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