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I have a hp psc 2170 series all-in-one. At present I cannot get the printer to print or copy documents. I only have the one # 56 black print cartridge installed. It is a new cartridge and it has ink in it. The ink comes off the cartridge onto finger tip but it won't print everytime. Occassionally it will print a letter but usually not. I have checked the installation of cartridge and have reinstalled software but with no success.

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Have you tried deep cleaning of the print head?

Posted on Apr 17, 2008

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What ink is used in an hp q1660a printer?


Here is the Information that you are looking for.
Ref Link: http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu00691&tmp_task=prodinfoCategory&cc=us&dlc=en&lc=en&product=90764#jumptocontent

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These all-in-one product firmware updates will resolve issues with warming-up, certain printing issues, and USB Boot-up with the HP PSC 2170 series products.
For detailed information see descriptions below:


Printing Issues - After installing print cartridges, some all-in-one's may reject one or both print cartridges or require up to five minutes to complete printing of an alignment page. Click here for additional information

Find the firmware update on this HP link:

http://tinyurl.com/4q3qujc

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

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Please let me know if this works for you.

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