Question about Dell Latitude D400 Notebook

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Password I bought a used laptop for my son to take to high school with him. He has had this for a year without any problems. A friend of his gave him a wireless card, and now he has been on the internet with it. He got a couple of viruses, so I started uninstalling all this **** on his laptop, and then did a virus scan. It removed the viruses, and said it had to restart. We restarted it, and now it is asking for a password. It says it is protected by an administrative password. None of us has ever entered a password, nor have we ever seen this screen before. Now we can't do anything except turn it on. It stays on the password screen. Please help!!!

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Most odd = first time I've ever heard of a virus ADDING (rather than removing) a password !

You don't say what version of Windows, but I guess it's XP .. and I would guess it's asking for the password used for the Administrator account that was entered when Windows was first installed ..

Usually it would have been left blank ... the other common choices are 'password' and 'admin' ..

If that does not work, I guess he is going to have to re-insall Windows .. (or browse the web looking for instructions on how to 'hack' the password).

Posted on Apr 17, 2008

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