D-Link WUA-2340 (ASKU55774) Wireless Adapter Logo
Posted on Jul 02, 2010
Answered by a Fixya Expert

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Adapter will not connect to access point.

My mother's computer has a wireless router. I got this adapter several months ago, but suddenly it just cut out. I tried re-installing the software, restarting my computer (it has helped in the past) and connecting to various connections, but nothing is working. All the lights on my router (Linksys) that are normally on are on and my older brother, who has a laptop, is surfing the web with no issues from this router.

1 Answer

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  • Master 904 Answers
  • Posted on Jul 02, 2010
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Joined: May 26, 2010
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On your computer with the wireless adapter, can you "see" the router, and are unable to connect to it, or can you not even see it?

If you can see the router but can't connect, make sure you input the security key and other information correctly. You could try deleting the connection on your computer and re-connecting as a new connection.

You could also try going into the router's settings from a computer that can connect to it and making sure MAC address filtering or any advanced security options didn't get turned on somehow. You can do this by typing the router's IP address into your web browser (which is typically 192.168.1.1, but you can find it by typing "ipconfig /all" at the command prompt and looking for the entry for the router) and entering your username and password.

Hope that helps! If you still can't connect, do you get an error message when you try, and if so, what is the message?

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