Is there a support number for this piece of $%$^& or not?
2 things I would love an answer for pleaaaseeee
1. Is thier a company that even backs this waste of money?
2. My battery will not get a charge. Any suggestions on troubleshooting if its my battery or camera
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I just discovered the same problem with mine today. I googled it and found many others with the same problem. Some one posted the Sony tech support number 1-866-703-7669 and I called it and within 10 minutes they issued me a call tag from UPS to repair it for free at thier Texas facility!!!! I thought for sure I was going to have to buy a new one.
You most likely can not buy one because like you said you don't have a part number. These are sometimes called "tactile switches" or "domes". This is a long shot. If you are up for an adventure and want to learn something at the same time try this:
One) go to a "used electronics" surplus store. One that carries small misc components and "junk". Take your broken part with you. See if they have something similar to it that can be used in place of it.
or better yet
Two) go to a "Printed Circuit" board house. One that specifically sells "keyboards and touch pads". Ask for a salesman or production manager. Show him the part you that is broken and ask if he has something similar. If he does he'll probably give it to you. If not he'll will know if you can even get them.
Unfortunately, the part you are seeking is proprietary to Sony, so you might not find one. But you might find one that is a close match.
One other choice see if you can find your model camera in surplus or a broken one on E-bay for the spare parts.
But sounds to me it's to the junk pile.