The wireless mouse (Compaq) is not synced with my computer. Windows XP says it is ready to go and it shows up on the devices but it does not work. I have taken the serial mouse down but the new mouse will not work. I have a connect button and a RX light on the cradle but do not know the right combination to get it to work? I have held down the connect button for a minute and the RX light comes on but does not stay on very long?

are you at home or Starbuck? location matters.
so, the compaq must be setup correctly.
your router broadcasts the SSID name seen by you on all devices, see that on the Compaq (y/n)
then you must pick wep. or wpa, or wpa2 encyption mode.
as set in your router, we cant see inside you router only you can
then set the passphrase to what you router wants.
is this XP, windows
does the wifi chip look ok in device manager?
Is XP infected.? with malware as all are now.

never post about computers lacking what operating system you have, or answers will be wrong, even all answers.

go to your device manager and try reinstalling the driver for it---also check your audio drivers, I've had situations where I had an optical mouse that was also a skype phone, it also had a mic and speaker in it, so when I was using that mouse, my internal speakers wouldn't work because ,y computer confused my mouse phone with speakers. What I mean is there may be another device interfering with your mic.

if you computer went through the process of finding it and installing the drivers then you might just need to synch the mouse up with the usb adapter that it cam with. There is usually a small round button on both of them. Pushing them both should synch them together and you should be go to go.

Best of luck and have a Happy and safe 4th of July weekend!

Hi,
With the wireless mouse you also have a wireless adapter that is connected via usb to your computer. Insert the usb adapter in an available usb port on your computer. Wait for a few seconds until windows verfies and installs the new device. Then press the sync button located under the wireless adapter and at the same time press the sync button under your mouse.
The mouse will be ready to use.

Regards,
nicolasiac

There would be sync button at the bottom of the mouse. Press and hold that button for 10 seconds while keeping the mouse inline with the receiver. Do let me know if that helps.

u need to sync it with your laptop

Sounds like you need to update your mouse's driver, you will find the intellimouse 6.3 driver for Windows XP at the link below "IntelliPoint 6.3 32-bit for Windows XP".

http://www.microsoft.com/hardware/download/DownloadResult.aspx?category=MK&type=Mouse&name=m_imobt&os=XPSP2&lang=en

the very first thing what u have to do is uninstall and reinstall the driver for the wireless mouse and then restart the computer and still if it doesnt work try it with some other computer which has xp sp3 and it it works with the other computer have the same windows os then uninstall and reinstall the wireless driver also,and if it doesnt work with the other computer also then replace the wireless mouse.but before that always check ur wireless connection with the wireles mouse and also check the lights on the mouse..and what u can do is call up dell and tell thatm to replace it for u or for complete solution u can call up cyyberdefender.com for premium tech support.......take care ...

Download the drivers from the following site http://www.zyxware.com/articles/2007/12/01/drivers/compaq-presario-c707tu-laptop-drivers

Hope this helps
Siju.

If you replaced the batteries make sure they where "new" batteries, try pressing the sync button on the mouse first, then on the receiver.

If that fails unplug the receiver from the computer wait about 30 seconds and plug it back in, wait for windows to recognize the device again, then re-sync the two.

Wireless devices are handy, however they do add one more area of failure to your computer. I'd highly recommend going with a USB mouse unless you need the wireless range.