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I have easy Cd/dvd creator 6.1 basic and have updated firmware and software and still wont recognize my recorder dvd-r/rw drive that the software came with. am i missing drivers or what?

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  • mikerocks1 Apr 17, 2008

    no it isnt

  • mikerocks1 Apr 17, 2008

    still nothing the drive i have is plextor dvdr 712a.

  • mikerocks1 Apr 17, 2008

    windows recognizes the drive as a cdr but roxio doesnt and i checked the windows web site and i may have to get a different drive because mine isnt on the compatibility list but thanks for the help. what you were able to help with was great.

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  • Master
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Hi,

With the indulgence of Ekse,

Initially and if you are using XP, you can try >
Xp Cd-DVD Fix by Doug Knox.

Alternately, you can try restoring your CD/DVD back in your Registry. Go to Start / Run / Regedit
Registry Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
Key Name: {4D36E965-E325-11CE-BFC1-08002BE10318}
Value Data: [Delete All Value Data from UpperFilters and LowerFilters]
Note: Do not delete the Key or the Multi-String Values. Delete only the data values.
Exit Registry and Reboot

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Apr 17, 2008

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  • PC Desktops Master
  • 13,433 Answers

Is the dvd drive detected by windows?

right click my computer -> click manage -> leftside of window click device manager -> on right side open the cd /dvd drives

do you see your dvd drive there? do you see any ! marks?

Posted on Apr 17, 2008

  • 3 more comments 
  • Ekse Apr 17, 2008

    If you need more assistance let us know, we are here to help

  • Ekse Apr 17, 2008

    Ok, have you ever opened your pc? is the ide cable connected correctly?



    do you see the dvd drive when you power up your pc, the bios screen should show all harddrive and dvd/cd drives right before system starts to load.



    The drive may be broken or not correctly connected.

  • Ekse Apr 17, 2008
  • Ekse Apr 17, 2008

    Mike, I recommend you try a another software to burn cds and dvds try nero trial



    www.nero.com


  • Ekse Apr 17, 2008

    Mike, I recommend you try a another software to burn cds and dvds try nero trial



    www.nero.com


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The windows might be corrupted. You could try editing the windows registry. here are the steps:

In order to delete upper and lower filters you're going to have to edit the registry. The usual cautions apply. If the registry is not edited properly your whole system can crash.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
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