Question about Computers & Internet
Can you be more specific? What lights are coming on? what devices are hooked up to it? What kind of router is it, dsl or cable? Who makes it? Please include these details in your question. However, first thing i would do is, try unplugging the power on your modem and router. While you wait the 15-20 seconds needed to clear the devices memories.. make sure the modems ethernet cable is plugged into the WAN or Internet port of the router. Then go ahead and take the ethernet cable from computer 1 and put it in port 1 of the router. Then take computer 2's ethernet cable and plug it into port 2 of the router. Now that you have made sure all the cables are in correctly, take the power cord for your modem and plug it back into the modem. Wait until all the lights are in thei "ready" status. Once they are all lit in ready status, plug the power cord for your router in. Let those lights get to the ready status as well. Once thats done, test your connection. If there is still no result, do the following on each computer: Go to Start>Run type cmd in the dialogue box, you should now have a black window with a blinking cursor, type " ipconfig /release " wait for it to give you the blinking cursor once again and confirm that the list states 0.0.0.0 for each of the items. Then type " ipconfig /renew " What this will do is tell your computer to get rid of its old ip that it had with your modem and search for its new one that the router will assign. The new ip will resemble 192.168.0.100 or 192.168.0.101 depending on which computer you are on. Either way, thats the way its supposed to look. if this action is completed successfully, you should have an active internet connection and you can be on your way. :) good luck !
Posted on Apr 17, 2008
Try to reset the reset button of the router to return to his default configuration and try to connect. Look for the pin or ballpen then press the reset at least 15 second.
Posted on Apr 17, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 20, 2012 | E-Machines eMachines Desktop PC
May 01, 2011 | Computers & Internet
Aug 26, 2009 | HP Compaq SR5702F PC Desktop
Aug 03, 2009 | Computers & Internet
May 20, 2009 | Dell Dimension 2400 PC Desktop
May 11, 2009 | Computers & Internet
Apr 30, 2009 | Computers & Internet
Apr 23, 2009 | Computers & Internet
Oct 08, 2008 | Computers & Internet
37 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: