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I have a whirlpool duet sport washer and it is flashing an error code f21, what does this mean?

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  • Anonymous Mar 13, 2014

    code F21 duet tumble fresh Whirlpool washer

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"F21" is a Drain Problem error. This can occur if the drain pump or hoses have become clogged, the drain hose is kinked, or if the drain pump is too long. If you haven't had any problems until now, I would bet you have an obstruction in your drain pump. The check the pump, follow these steps:

  1. Unplug the washer while servicing inside the unit.
  2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
  3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
  4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
  5. Here’s a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
  6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there’s nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
  7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
  8. Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
  9. With the bottom panel still off, plug the washer back in and start a normal wash cycle.
  10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
  11. At this point, you can stop the cycle by pressing PAUSE/CANCEL 2 times. The drain pump should energize and the washer will begin to drain.
  12. If the drain pump works normal and there are no leaks detected, reinstall panel and tighten screws.
If you check the pump and the problem still persists, replace the drain pump. You can find the necessary parts for your washer at searspartsdirect.com. Just type in your complete model number (located around the door opening) and follow the links. If the pump is not available there, I would also recommend repairclinic.com and pcappliancerepair.com. I hope you find this information helpful.

PS If you decide to replace the pump and need assistance, let me know.

Posted on Apr 17, 2008

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  • Contributor
  • 4 Answers

By what we found your are a Guru! Junk, hair, two dimes two nickels, a penny, plastic pieces, part of a pencil, screws and nails. Yuk!

If I could hug you I would. I give you a 200% rating. This washer is the worst purchase I have ever made. At 5 months old, had to have the drum and housing replaced. A $650 repair if it had not been under warranty! Thank you, Thank you, Thank you!!!!

I hope your help for other's comes back to you 10 fold.!

Kelly.

Posted on May 30, 2008

  • Kell Le Sep 05, 2010

    Fixed the problem - Exactly thank you.

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6ya6ya
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Posted on Jan 02, 2017

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1 Answer

Whirlpool Duet wfw9250ww will not drain F9E1 code is displayed. How do I toubleshoot this?


F9E1 or F21
  • When users observe the F9E1 or F21 error code in their Whirlpool washer's display, it indicates a drain pump system error. The drain hose should be checked to ensure that it has been installed properly and not having a blockage.

Read more: Code List for Whirlpool Washers ' eHow.com http://www.ehow.com/list_7735284_code-list-whirlpool-washers.html#ixzz1wPUs4Ry6

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Hello, Welcome to FixYa.

Based on your post I understand you have a F21 problem with a Whirlpool Duet washer, that indicates the F21 error means an excessive drain time, the belt is a non-factor.


If you follow the link to my solution to this error you should be fixed up in no time.

http://www.fixya.com/support/r9090359-whirlpool_frontload_f2_f21_sd_suds

Thank you for visiting fixya for your washer inquiry.

Regards,

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Hi, regarding the F21 Error on the Front End Whirlpool Duet, I was able to resolve the problem with the instructions from here, just want to stress cleaning out the filter by removing the front panel. Very easy and the error code is now gone. (screws are underneath front panel at bottom, remove stacker drawer for easy access, remove screws, pull panel off, remove the filter cap, turn to the left and pull out-that's where you will locate the clog.

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What does f21 on washer mean?


Hi, this advice is for Kenmore Elite and Whirlpool Duet model FRONT LOADERS displaying the “F21” error code.

“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

  1. First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
  2. Check the drain hose to make sure it is not kinked or clogged.
  3. Check the electrical connections to the pump and ensure the pump is running.
  4. Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

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Our washer has been displaying the codes F21 and


"F21" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question!!!!

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"F21" is a Long Drain error. The following link explains how to torubleshoot:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

What this usually means is that you have something clogged in the drain pump and it needs to be cleaned out. In the majority of the cases, this corrects the problem. However, if you JUST purchased this washer, and it is brand new (not used), I would recommend you use your manufacturer warranty (good for the 1st year in most cases) to avoid the risk of voiding it. The conditions of some warranties, prohibit the consumer from opening the appliance and attempting any repairs. Read the find print just to be sure.

If you have any questions, please let me know. I hope this helps you.

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http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

If something is preventing water from pumping through the drain pump, you will often get a "SUD" error as air is developed in the pump. Make sure you double check all the drain lines as well.

If you have questions, or require additional assistance, please let me know before you rate the solution. I hope this helps you.

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