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When power is turned on a screen pops up that says system error and has a code E 74 at the bottom of the screen

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What is this game console? XBox 360?

Posted on Apr 17, 2008

  • Matt Jurach
    Matt Jurach Apr 17, 2008

    Your XBox is overheating, basically.

    This video demonstrates the symptoms of the E74 error code. If you get
    this error code, there is a 90% chance it's a scaler chip problem (the
    "ANA" or "HANA" chip connected directly to the AV cable). In rarer cases
    it is the GPU.

  • Matt Jurach
    Matt Jurach Apr 17, 2008

    First, try resetting the unit (unlikely to help, since the error happens when you first power on, but give it a try). Unplug all controllers, hard drives, memory cards, etc, and power it back on.

    Next, you can try swapping the A/V cable and then the power cable, maybe with a friend or with a game shop that will loan you one.

    Check the power supply to see that color led lights up when you turn
    the console on. If it is red or orange it is an issue with the power
    supply (either overheating or too much/too little power.) If you are
    plugging the power supply into a cheap surge protector, then try instead plugging it directly
    into the wall. If none of these suggestions work then you need to
    contact Microsoft. If your unit is under warranty, they will repair or replace.



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When turning on my xbox it says system error with E 74 in big letters at the bottom of the screen

Hello ray_gut21

This error is related to a hardware malfunction. As a general rule, this means that you'll have to take your console in for repair. You should have a 3 years warranty on the XBox, which covers the E74 error, otherwise you'll have to pay a fee. For more information, you'll have to contact Microsoft Xbox support directly.

Before doing so, there may be a way to avoid this. Can you tell me if there's a red light showing around the power button? If so, how many?

Hope to hear from you soon,


Jul 18, 2010 | Microsoft Xbox 360 Console

1 Answer

When i turn it on a black screen pops up and says system error. E 74

Ah, sounds like the typical hard drive controller failure they're known for. There's 2 things you can do, send it back to microsoft for service or remove the hard drive, go to Gamestop & buy a used xbox for about $130. Not much else.

May 04, 2010 | Microsoft Xbox 360 Console

1 Answer

One red light flashing bottom right , what is wrong .

A single flashing light can mean a hardware failure. Did you get an error code? EXX where XX is a 74 for instance? Please, let me know, and try this.

Power off the system and unplug everything from it..controllers, memory cards, av connection, power cord, and hard drive. Also unplug power cord from socket and the short cord from the power brick. Then reattach everything making sure the connections are firm and power back on your system. If this did not resolve the problem.

Apr 02, 2010 | Microsoft Xbox Console

13 Answers

My action replay dsi turns red when i turn it on

ok it took me like 2 hours but I read the whole manual at the back page it says if anything like this happens you'll have to reset the system through the ar pc manager what to do exactly is in the manual the
connect ar to pc
load the code manager
right click on the program in the top lerft of screen
choose about action replay from the pop up menu
click on the reset action replay button

note: you will lose all codes on the system but it should work

Oct 06, 2009 | Nintendo DS Lite

1 Answer

I just started getting the error 74 message on x box. help

try this:


Aug 01, 2009 | Microsoft Xbox 360 Console

1 Answer

Turned on xbox 360 got a black screen saying system error and E 74 at the bottom of the screen and theres 1 red light on bottom right of power button

E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected directly to the AV cable) in rare cases it is the GPU.

Mar 06, 2009 | Microsoft Xbox 360 Console

1 Answer

Windows XP Error: category 102 event id 1003

look like a system crash.
try to go into save mode and do a scandisk
if not, remove any newly install hardware or software.
restart the laptop.

Nov 10, 2008 | Microsoft Windows XP Professional

1 Answer

When i turn it on

i am having the same problem, i just tirn it off, then on, then off untill a screen saying "system erer call supprot" or somthing like that, then it has E 74 at the bottom, then i turn it off, then on, and it works...wait a few seconds before turning on and off tho ;)

May 31, 2008 | Microsoft Xbox 360 Console

1 Answer

Konica 7155 Main Error Code : 74 ,printer stops for no reason

There are a few code 74's, and Konica has a bulletins on them.

DESCRIPTION: Code 74-0 from the E-mail alert system. SOLUTION ID: 154045
SOLUTION: CAUSE: Paper remains at finisher main tray paper exit opening.

DESCRIPTION: Code 74-1 from the E-mail alert system. SOLUTION ID: 154055
SOLUTION: CAUSE: Booklet tray is full.
SOLUTION: Remove the paper from bottom exit of the finisher.

DESCRIPTION: Code 74-4 from the E-mail alert system. SOLUTION ID: 154058
SOLUTION: CAUSE: Paper remains inside finisher.
SOLUTION: Please remove copies from the finisher.

DESCRIPTION: Code 74-5 from the E-mail alert system. SOLUTION ID: 154059
SOLUTION: CAUSE: Punch trash box is full.
SOLUTION: Trash basket of punching unit is full. Please empty trash basket.

DESCRIPTION: Code 74-6 from the E-mail alert system. SOLUTION ID: 154066
SOLUTION: CAUSE: Sub-tray (first tray) is full.
SOLUTION: Sub tray is full. Please remove paper.

I'm guessing it just means the finisher thinks it's full, and wants you to take the copies / prints out.

Apr 23, 2008 | Office Equipment & Supplies

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