Question about SanDisk Sansa e200 MP3 Player

1 Answer

Help When i turn on my sansa 2 GB mp3 player it says "Load main image failed switch to recover mode" so i turn switch the hold on to turn it off. then i connect it and hold the recored button and it brings up the Recover mode so i downloaded that e200fw01.00.12.exe file and extract it and it. i press accept then it says your device is connected in recovery mode and is ready for update. i press next then it says "Error Application failed to read the version details" then my only option if finish and nothing else happends. what do i do to fix my problom.. Thanks in advace

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  • 3 more comments 
  • jp_cj2006 Apr 18, 2008

    it is showing load main image failed switch to recovery mode

  • This Is Life Apr 18, 2008

    i had a 6 gb one and it worked jsut fine, but it got stolen or lost and now i got a 4gb one and its broken....i got it once to work but i dont know how i did it...

  • chancey23 Apr 22, 2008

    my sansa has the load image failed put in recovery mode and i don get any 1 elses directions so any1 out there plz tell me in the easiest way to understand how to fix my sansa

  • helpmereeree May 14, 2008

    the same thing happened tome.....its soad main image loading problems....what do i need to do

  • jlCORR May 11, 2010

    What is the volume + button?

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  • 8,596 Answers

Use volume + method below:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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2 Answers

Sansa 260 R load main image failed message


Hello,

The Sansa e260 Rhapsody could be recovered by resetting the player.
How to reset the player :
1. Player switched on.
2. Press and hold the power button for approximately 30 seconds.
3. Put the player back on.


When the fault is not resolved a firmware update / reinstallation needs to be made. There are 2 steps needed for getting new firmware on the player.

Step 1: switching the player into recovery mode / MSC mode

1. Turn off the player.
2. Slide the Hold/Lock switch on top of the player so an orange color is showing.
3. Press and hold the REC button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a memory partition will be viewable in My Computer.
5. Release the REC button.
Step 2: Update the firmware ( updating firmware always in MSC mode, see Step 1 )
Use next link for updating the firmware:
http://kb.sandisk.com/app/answers/detail/a_id/306
The Sansa updater installation on the computer should be the easiest way to update firmware.

Need more help ? Just post a comment.

Dec 17, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

I have sansa sandisk e 260. last time, after charging it in my computer, i plug it out without having safety mode in the computer. After then i can not open my disk. when i try to turn on pressing on Menu...


1. Download the Sansa firmware.

2. Turn the player off.

3. On the top of the player is a Hold switch located.
Move it to the right so you see "Orange".

4. On the left hand side of the player is a Record button.
Press and hold the record button while connecting the player to the computer.
Continue holding the Record button until you see a new icon under "My Computer": named "16MB FORMAT".
Once you see that icon release the Record button.

5. Drag and drop the download firmware files to your player (16MB FORMAT).

6. Disconnect the player from USB cable.
Several things will be displayed.
When you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.

Otherwise download the Sansa Updater and start follow the points 2-4 and start the Sansa Updater.
After updating the firmware follow point 6.

Jun 08, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

How do i switch to recovery mode?


http://www.youtube.com/watch?v=_95hLqZxCHc&feature=related her is a link to a kid showing you how to goto recovery mode make sure you have the update software from this link(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)
and run the software before you recover

Apr 19, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e200 load main image failed


i'm thinking that it has too much info on it, so it ets stuck when you turn it on.

Jul 31, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Main load failed error


The difference is that when you have your device on MTP mode, its recognize as a Portable device...You cant modify the settings on MTP mode...When its on MSC mode, its recognize as a disk drive...thats when you can modify the drive files..to change the mode..go to menu, settings, USB mode and there you should find the MSC and MTP mode..Hope that helps
Please rate accordingly.
Thank You
Computerrep

Mar 21, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Recovery mode


a back door to recover the system With the power off, switch hold to on (and leave it on) and press and hold the record button on the left side. Now turn on your Sansa while still holding the record button. The unit will power up in recovery mode. Now connect to your PC. A folder 16mbFORMAT will appear under 'My Computer'. Call SanDisk technical support for the most up to date firmware files.1-866-SanDisk

Mar 17, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

My sansa e250 ask me this


Solution:
1. Put Lock on.
2. Push and Hold Both Rec and Power buttons while the power is off.

Then message should show saying: " Welcome to Recovery Mode"

Mar 17, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

"Load main image failed


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Dec 30, 2007 | SanDisk Sansa e200 MP3 Player

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