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We just purchased creator 10 we have a Dell computer and our attempts to get the program on the system do not work follow inst on pg 26, any other program no problem. the clerk at best assured us this will be great. What is going on?

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The program will not work with all brands of drives. Try using Nero.

Posted on Apr 18, 2008

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How to restore to factory settings, hp desktop pavilion 1993

There are two ways to do this. 1st. Using the recovery partition already installed on your hard drive. 2nd. Creating recovery disc by launching the recovery disc creator. It is highly recommended that when purchasing a new computer a set of recovery discs be may as a factory back up in case your hard drive fails. You should make your recovery discs first. That will require at least 3 DVD blanks. Tell you what, you make the discs first and I'll explain how to use both methods. Click your start button and find a folder called maintenance. The location and name of the folder varies by each computer manufacture as to where they file the recovery disc creator program. I believe It's in the maintenance folder. Open it and there you should find the program. Simply run the program and follow instructions. Good Luck

Feb 09, 2014 | HP Pavilion A635W PC Desktop

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Have you tried booting up into safe mode and do a System Restore to a restore point (date and time) before you got the virus?

Turn off the computer, then hit the power button to turn it back on and immediately start hitting the F8 key repeatedly until you see SAFE MODE. Take the Safe Mode option and let it boot up. Safe Mode will look different to you, the screen will be darker and the icons bigger, this is normal.

Once you are in safe mode click Start/Programs/Accessories/System Tools/System Restore and select a restore point (date and time) before you started having problems. System Restore does not delete any data, documents, music, pictures, videos or programs (unless the program was installed after the date and time you selected).

If System Restore does not work you can try the System Recovery that is in the Dell Manual. System Recovery deletes everything and sets your computer back to when you first purchased it.

It says to restart the computer and when you see the Dell Logo hit the F8 key repeatedly

  • Turn on the computer, after the Dell Logo appears and then disappears repeatedly press the <F8> key until you see the Advanced Boot Options menu.

  • The link to the manual is below.

    If you can't get the System Recovery or System Restore to work then you will need an Operating System Disk and reinstall windows.

  • From the Advanced Boot Options highlight Repair Your Computer with the arrow keys and press <ENTER>.
  • Click legacy_button_left.bmp Next > legacy_button_right.bmp and login to your administrator account on the computer. The administrator account is the account created the first time the computer was turned on.
  • Click Dell Factory Image Recovery and DataSafe options and follow the prompts provided.
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    Dear Sir, My spyware doctor expired last feb. 2011, insted of renewing it, i purchase spyware doctor with anti virus on line last jan 18, 2011. Question: 1- why the expired spyware doctor is keep on...

    If i understand this correctly, you have purchased Spyware Doctor, but can't install it. If this is true, click "start", find "control panel" and click to open. When control panel opens, find "Programs and Features". Right click on that and open. Find Spyware Doctor in the list that comes up and right click on that. Click on uninstall. Click, next, or allow on all windows that pop up. At the end you will see "finish". When done if it doesn't prompt you to restart, then do so. Now go back into progarms and features and make sure anything having Spyware Doctor is gone. If so exit.
    When computer restarts, install your insatllation cd for your spyware. You should either see "run" or "allow", or a window will pop up and, at the bottom of the window, You should see "open file with...". Click on that. This will open another window that lists your files for the software. You should see "autorun", maybe with a icon, or, 'autorun.exe". Right click on the auorun file and it shoul start your download immediately or will ask you to allow to run. When downloading, you might have to click next or allow on certain things for download to complete. When it gets to end, click on finish and if not prompted to restart then do so. After restart, you sofware may open or you may have a new icon in your group. If it doesn't open automatically, click on the icon.

    Mar 23, 2011 | Computers & Internet

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    I want to restore my computer back to the factory settings? How?

    Whilst starting your computer press the F10 key (might be F12) All keys are listed under the dell logo just after you power on. When the recovery manager menu appears you can restore your PC from the recovery partition on your hard drive. CAUTION: this will delete all your files, so make sure that you back up your doc's etc.

    Your PC might have the dell recovery disk creator application installed on it, Click START> PROGRAMS> and look for dell disk creator program. Usually this program will only let you create on set of disks so keep them safe

    If you don’t have the recovery manager you can reinstall an operating system manually after first having downloaded your drivers from the dell website and placing them on a CD or DVD.

    You can also purchase recovery disks for your computer from Dell thought this can be expensive.

    Jun 21, 2010 | Dell Inspiron 530 Desktop Computer

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    Unable to load Roxio Creator 2009. Message says 'wizard was interrupted, your system has not been modified'. My operating system in Vista Home Premium.

    During the installation of DirectX 9 portions of Creator 2009, the installation halts, it perhaps tries to roll back, gives an error....wizard was interrupted ... and cannot be completed.

    Open My Computer (or Computer for Vista users) from your Start menu.

    Go to C: drive -> Windows folder -> System32 folder.

    Look for a file called dsetup.dll in the System32 folder.

    Rename the file to "dsetupOLD.dll" or delete the file.

    Reinstall Creator 2009 and follow the on-screen instructions.

    It helped some..

    Dec 17, 2008 | Computers & Internet

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    I just purchased and downloaded the Perfect PDF Creator. My AVG Virus detected an infected file in the program entitle "Win32/Fujacks" and now I can open the program, making it a total waste of...

    Try to contact the seller and get your money back.
    Download the free Foxit PDF Creator @

    Click "free user" Then, let it time down, then click "download"

    copy and paste the link into your browser.
    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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    Nov 28, 2008 | Computers & Internet

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    I keep getting a message from Sonic saying, Installation package for the product SONIC DLAcannot be found. Try the installation again using a valid copy of the installation package. It says that ...

    Article Details ID Number: 000131CR Products: Easy Media Creator 9
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    RecordNow 9 Music Lab Premier
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    The patch is not intended for a customer base other than Dell. If you do not own a Dell system, it is being offered "as is" and to be used at your own risk.

    To download and install the Roxio DLA Update:

    1. Click here for the DLA patch. When the file Download window appears, click Run. Note: If a Security Warning window appears, Click Run.
    2. Follow the installer's on-screen instructions.
    3. When prompted to restart your computer, click Yes.
    4. The computer restarts, and the update is complete
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    Oct 15, 2008 | Computers & Internet

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    Having installed Roxio Creator 10, I get a recurring message: "RoxMMTrayApp Module has encountered a problem and needs to close." Etc. It occurs even when I am not editing with that software. ...

    ROXIO Multi Media Tray Application Module Has Encountered a problem and needs to close.

    This Means ROXIO Creator 10 Try Application Encountered an error.

    And since it happens while burning a disc

    You should

    1. Uninstall ROXIO Creator 10 , and reinstall it to make sure nothing is corupted.

    2. If you still get the same problem it's time to check your intire system for errors.

    This can mean you will need to take trouble shooting steps.

    1. Use another burning program to see if you can burn without errors.

    2. if you can burn fine with another burning program like NERO then chances are
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    to see if your drive is actually supported by it.

    Do these things weed hopper and all will be well with you.


    Sep 16, 2008 | Computers & Internet

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    This means this program not compatible with Vista.

    You need to uninstall the program, and reboot the system.

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    Aug 05, 2008 | Computers & Internet

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