Question about HP LaserJet 2840 All-In-One Printer
When powering on this HP 2840 it says "Scanner Error 6"
What does the 6 indecate?
When poering on this HP 2840 it says" Scanner Error 5"
what does it mean? How to get a solution?
Posted on Aug 06, 2008
Scanner Error 6 for HP Laserjet AIO 2840
Finally fixed the problem... hopefully.
1 - torx screwdriver
1 - flathead screwdriver
1 - microfiber or some cleaning that doesn't leave dust
Posted on May 20, 2009
Scanner Error 6, HP Laser jet 2840
Solved problem by cleaning inside of glass near moving scanner bulb. It was fairly clean except for a small piece of paper about a quarter inch long that became lodged in the corner of the glass. I suspect this was the culpret.
Make sure to remove all 8 torx screws on top the scanner unit, including the hidden two, under the keypad cover plate! Then carefully pry off the scanner cover to access the underside glass pane. I used a clean white t-shirt and the water vapor from my breath to clean, and it worked like a charm. Unit was still under a five year warranty, which probably wouldn't cover this issue anyway, and who wants to lug a 75LBS unit to the repair shop.
Posted on Aug 23, 2009
Please Open It Scaner And Clean It Or Call Professional Eng 9220949183
Posted on May 23, 2008
I can not scan on my HP 2840. here is the error message.
an error ocurred during preview. If the scanner is being used, please wait for it to complete the task, and then click Preview.
Scanning has not worked for weeks. I turned it off and on several times.
Posted on Jan 08, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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