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Extension names are programmed in SYSTEM programming. Access to that is done from the phone connected to the first extension in your system, usually 101, with a system password. In a TA Series, it's program 604. In some others, it's program 004.
Changing the name and extension number can be done through system admin programming from a phone extension allowed by the class of service assigned to that extension by the phone system installer. Typically the attendant phone is allowed this ability. From the programming phone press **1234(1234 is the default password) to access programming. Once in programming dial 003 for extension numbering then press . Enter the current extension number of the phone you want to change followed by the new extension number then press . Lift the handset to end programming. Access programming again by pressing **1234. Dial 004 for extension name programming then press . Enter the new extension number you programmed then enter the name for the extension. Press then lift handset to end programming.
It is possible that your phone has not been assigned an extension number, in that case system installer programming would need to be accessed to assign the port an extension number. The port number the phone is connected to would have to be determined. This could require tracking the wiring back to where it is connected into the phone system. If this is the case I advise calling a qualified service technician.
It has to be programmed from extension 10 and from the phone. One sets the destination and the other sets the button. Technically, you can do everything from the main phone, but it's easier to do the system programming from the main and the extension programming from the extension, that way you can see the button you're assigning to the feature.
If you have installed it on a new extension, it already has a number. By default, on a TA-series system, the jack and extension are the same, so Jack 12 is extension 112. Quickest way is to plug the phone in and dial 0. The main phone rings and the display will give you the extension number.
To program the buttons, press PROGRAM the button and dial 1 plus the extension number. The lines should already be programmed by default, but they are 0 plus 01, 02, 03 etc. Press STORE after each button you program.
If you want to program ringing and line access differently than it already is, you need to look in the Programming Manual for the specific phone system. The Panasonic cabinet is going to be white with a silver tag or a model number stenciled or embossed on the case. Something like TA-824 or TA-624 would probably be your system model.
If the extension was a swap of the old M7310 with a new(ish) M7310 no additional programming should be necessary. However if the phone was replaced with another type of nortel set(M7208, M7324,T7313 etc.) then the phone will default to its base features. To re-program the feature keys press feature *3, the button you wish to program, and the feature code for that button
The only way to change what extension a phone is, is to move the plugs that go into the phone system around. Someone needs to move the plugs, you can not program this remotely, so you will need a tech on site.
A label can have a maximum of seven characters. To administer Labels for Extensions from the System Programming console:
Press System Program.
Press Exit or Start.
Press More or Right Arrow Key.
Dial the extension number that you want to administer.
Enter the label information for the extension number selected.
Press Exit or Back.
Press Home or Exit to exit programming mode.
Note: When programming on the system programming console, use the buttons next to the display to specify the letters A through I and punctuation. Use the line/feature buttons to specify additional alphanumeric characters for labels. Use the template provided with the System Programming console to see which line buttons correspond to which alphanumeric characters,
Yes, you just need to program those buttons on your phone. Press "feature" then "redial" then press the button you want to program, then press "1" then it's extension # (example: 1-0-0 to program the button for extension 100) then press "feature". After you've programmed those extensions, the intercom should work.