Question about SanDisk Sansa c200 MP3 Player

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Sansa completely frozen

My Sansa is frozen on the songs page, and is unable to be turned off or in any way shut down, and it is also unable to connect to my PC, even though the cable had been properly attached.

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  • Anonymous Apr 30, 2008

    who do i remove the batteries from the player??

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Try removing the batteries to force it to shut down. Wait about 30 seconds, then put the battery back in. This will force the Sansa to restart, after which it should work.

Posted on Apr 16, 2008

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2 Answers

It got hanged..it can be turned and the buttons are not functioning


How to Reset a Sansa Clip

The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.


Turn Sansa Clip on. Press the "Menu" (home) button.


Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."


Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.
Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.


Tips & Warnings

*
You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.
*
Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.

Feb 19, 2011 | SanDisk Sansa Clip MP3 Player

2 Answers

My player got hanged.and its not functioning? what probably the cause and how can i deal with it? it cannot be turned off..the menus are not functioning


Hi,you need to rest your mp3 player...

How to Reset a Sansa Clip

The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.

Instructions


Complete Reset

Turn Sansa Clip on. Press the "Menu" (home) button.

Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."

Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.

Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)
.


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.



Tips & Warnings
How to Reset a Sansa Clip
The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.

Instructions


Complete Reset

Turn Sansa Clip on. Press the "Menu" (home) button.

Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."

Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.

Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)
.


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.



Tips & Warnings

You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.

Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.


You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.

Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.

Feb 19, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

Hi my Sansa Fuze MP3 player is frozen with a Unsupported Media Format, and will not turn off or connect with the PC. It is a brick. Please help!


Disconnect any batterys or let the batttery drain completely then once thats done hook it up to the pc without turning it on and proceed to remove all songs then start over.

Mar 25, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

Drive is not displyed when connected to Computer


well u need to upgare it firmware through the main support page by downloadin the utility its free!!

www.sandisk.com/sansa

Feb 16, 2009 | SanDisk Sansa e260 MP3 Player

4 Answers

Sansa disk e 260


I had the same problem with mine freezing. It happened when I kept pressing the back track button (on left side) to go back to an earlier song. It then froze in the middle of a song, couldn't hear the song, the time of the song was frozen, etc., and the unit stayed lit, despite pressing all the buttons. I tried holding down power but nothing happened. I read another person's post that you need to hold it down 15-30 seconds. I did this and it worked, you just have to hold it down until it shuts down, which was about 15 seconds as suggested, could be longer for others.
For me, next time I wont keep clicking the tracks repeatedly, I'll simply go out of the song and back to the song I want through the menu.
Thank you for the good posts. Glad I didn't have to mess with the battery like others....



May 14, 2008 | SanDisk Sansa e260 MP3 Player

3 Answers

Frozen screen


All you reaaly have to do is let the battery run out. Then once the mp3 is dead, charge it. The screen should be unfrozen.

Jan 06, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa c140 screen frozen


Try a "hard reset". Press and hold the power button for 15 seconds to shut off. With the device off, press and hold the vol + and the center select button. Power it back on, see if that works. You can add to the question if you have more questions. Best of Luck.

Sep 27, 2007 | SanDisk Sansa c140 MP3 Player

3 Answers

Unable to shut down device - "Bad Track" error msg


You may need to hold down the button for up to 30 seconds in order for your MP3 player to turn off.

Sep 17, 2007 | SanDisk Sansa E280 MP3 Player

2 Answers

Sansa frozen


try taking off the back plate and take out the battery then put it back in and turn it on

Feb 08, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

SanDisk Sansa e250 MP3 Player


First switch your USB control to MSC. Then turn off your mp3 player and activate the hold icon. Then turn it on while holding the record button with hold icon still being activated. then it will go to recovery mode. Now plug your sandisk into the computer and wait until it says RECOVERY COMPLETE...PLEASE DISCONNECT or when it just says for you to disconnect. This worked on my sandisk, and it hopefully work for you.

Jan 13, 2007 | SanDisk Sansa e250 MP3 Player

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