Question about Creative Labs Zen Touch MP3 Player

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Lost software need software for my 20 gb zen touch cannot locate it ,think kids lost it .help

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  • benn1 Apr 24, 2008

    i have also lost my software and cant find anywere that has it does anyone now were i can download it?

  • Hannahgp Apr 25, 2008

    Me too, i cant get hold of the software. please help me

  • Anonymous Apr 26, 2008

    I have recently bought a used Zen touch off ebay, without software.

    My pc recognises it but everytime i try to upgrade the firmwire it says connect Touch, and it is connected?



    Can anyone help?



    Pnleigh@btinternet.com

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When plug in my zen touch to new pc ,its says needs new software.lost cd

Posted on May 03, 2008

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All of their software is available on their website:
http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP&region=1&Product_Name=ZEN+Touch&Product_ID=10274&modelnumber=&driverlang=1033&OS=10&drivertype=0&x=30&y=16

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Can u help me to find a link som I can download instellation cd for my creative zen touch 20 GB.?

SEC. Katy

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This solution is from another post, and it was how I recovered from the same problem. "I had the same problem and the solution is documented on the Creative labs message boards. This happens if you upgrade the firmware with a computer that has media player 11, Which KILLS your Zentouch. (Thanks Creative!!) The solution, as partially noted by the other poster, is to rollback Media Player to version 10 AND to eliminate all traces of Creative software on your PC. Reboot, then plug in the Zen, it will be regognized by MP10, and then run the firmware upgrade software. I found it easier to do this by using a different computer rather than uninstalling software from mine. After this WMP 11 does work."

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