Question about DISH Network 311 DTV Receiver

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One T.V. snowy on Sat., clear on local channels, others are fine?

We just changed from Direct tv to dishnet, now one bedroom tv is very snowy on sat. channel and gone when we turn another tv on. But on local channels it is clear. Even if we unplug every other tv it still acts the same way.

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The television itself needs to be on channel 3 or 4 to get picture through coax. input 1 or 2, av 1 or 2 if rca (red white yellow connections) issue is definetely between the television and receiver...

Posted on Aug 29, 2008

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If you recently got dishnetwork call the company that installed the system for a repair person, they HAVE to fix it. if you put it in yourself it sounds like the lnb is bad or the dishnetwork splitter is bad or not hooked up right. this kind of problem is a reminder that paying an extra $5 a month for service warranty is a good deal. if something is wrong with anything then, a phone call to dishnetwork will get new equipment sent to you or a service tech sent to fix it. i don't presently work for dish or direct or a cable co but i know that's how things work.

Posted on Apr 29, 2008

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Added a 322 reciever to my lake house to be able to watch tv in 3rd room i had 2 standard recievers before. i installed a dish pro quad lnb & reciever had a separator w/it says dp plus 123254 tuner 2...


Is TV 2 off the 322 receiver being back fed from the receiver or do you have a direct connection to the 3rd room? If it is a direct connection, you would screw the coax from the 3rd bedroom directly to the TV 2 Home Distribution channel 21-69 out port.

If you are back feeding, you need 2 diplexers that connect 1) by the receiver and 2) between the receiver and the 3rd TV. The back feeding will use the same cable coming from the dish to the receiver.

If you have any other questions, please don't hesitate to ask.

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Hi a_mizrahi! I will be more than glad to assist you in thhis concern. If your model 510 dvr receiver dont get the sat 110. Lets check 1st the cable connection on the back of the receiver, make sure that the cable connected on sat in is connected hand tight and check as well if the cable is going to the wall with a connector as well. Then press the menu button on the upper left of the remote, it will pop up the main menu, once you got it, press number 6-system setup, 1 installation, 3 system info, It will show the system info one. check on the field letter g, you will see sat number, ex only 119, bcoz you cant get 110, check if sat 119 is green on the buttom box, if its green then select cancel on the screen, then select 1 pointdish, select on check switch then once you are on the install summary, select test on the buttom portionof the screen. It will run a test it could be 1 of 2 or depends on the situation of your sat dish.. wait till it finish. once its finish, it will show the install summary, check if you have, input1-119-all- device name, input2-110-all-device name, or it could show this way, input1-119-odd-even, input2-110-odd-even, if you got 110 on the input after the test it means that we are almost there to fix the problem.. select cancel on the screen, cancel all the way out of the menu until it will pop up attention 015, it should show a progress up to 5 of 5 then it will download the programming guide, wait until it finish the download and it will pop up a picture right away on the tv. let check if the 110 is ok, most of the channels broadcast under 110 is your local channels and some upper channels from the sat.. press menu and then main menu willshow, press 6, 1, 3, back to system info one, check on the field g if sat 119-green, 110-green, if there is no 110 showed on the field g, cancel alll the way out of the menu, then press the power button on the front panel of the receiver for 10secs to reset the system, it should show on the front panel of the box that the power light will turn off and turn back on by itself, then it will acquire the sat signal again, it will go to the process of finishing the progress and download the program guide again, just incase the front panel reset didnt work, do the hard reset by unplugging the power of the receiver to the wall outlet for 1minute. then plug it back in, it will go to the progress again and download the programming guide.. check again the sat on the system info one, by pressing the menu button on the remote, press 6,1,3, check sat 110 is there and 119, it should be green on the button. granting still no 110 sat, select cancel, then select on the screen updates - option 4 I think, once your there, check if without my permission is selected or check, then save , cancel all the way out of the menu, once you got a picture, press the power button on the remote to turn off the receiver, leave the tv on, wait for a few secs and it will pop up attention 061, downloading vital program information, this msg will appear if your software version is outdated.. wait until it finish and once its finish the tv screen will turn black or snowy screen and no lights on the front panel of the box. push the power button on the front panel of the receiver for 10secs to reset the box and wait till it acquire the sat signal and download the programming guide, this should fix the problem, if there is no changes, please call dish network tech support @ 1-800-333-DISH, to check your sat system, there is a possibility that there is a problem on the alignment of the dish, switch or lnbf..

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TV or control doesn't work need help know


ok my tv is doing the same thing and i need help if you found a solution please email me at pieces41096@aol.com

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1 Answer

One of our TV's was being accessed by someone in the neiborhood. I found in the manual how to change the remote code. After doing this the TV is locked on one channel. I did reboot. The remote is working...


Hi! I will be more than glad to assist you in this concern. Lets Isolate the problem, press 1st the sat button once on the remote that is giving you a problem. the sat button should light up and check if you could pull up the guide or can change the channels. if there is still no response, bring with you the remote conrtol that is giving you a problem on tv1, turn on the tv and it should show a picture, go to the fron tpanel of the receiver and press the power button once to turn off the green light, once its off, the tv will go into a black or snowy screen, press the up button on the front panel of the receiver until it shows the system information. look for the primary and secondary remote address, ex, primary remote address is 1 on the white box and 1 on the green box, secondary remote address is 2 on the white box and 2 on the blue box, how to reprogram the remote, press and hold the sat button on the remote that is giving you a problem and wait until all lights lit up, once it lit up release it and press any number from 1 to 15, but lets choose 9, then press the pound button (#) that is under number 9, once you press pound button, the sat button should flash 3 times, then after it flash, press the record button, that is under the cancel or view tv button., you will notice that the secondary remote address was change from 2 to 9. to save the setting, get the remote1, select done on the screen and it will show a black or snowy screen. to check the remote 2 if it works, press the sat button once and the the big red power butto, the blue light should turn on if there is no blue light but there is, the blue light will turn off, then before you go to the tv2 location make sure that blue light is on and then check on the tv2 location if you could change the channels now. just incase that the problem is still there, check the remote antena on the back of the receiver, make sure that its on the upright position to broadcast the uhf signal properly.. that should fix the problem. if just incase the problem still exist, call 1800-333-3474 ask for a replacement of the remote..pls feel free to get in touch..if you have any query

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1 Answer

Have Direct TV using a Sony Digital Satellite receiver model #SAT B2-2 /Sony Satellite dish purchased in 7/97. I get local channels thru Direct TV. Recently, local channels will show on the Direct TV guide...


Your dish is out of alignment. The local channel satellite doesn't have as strong of a signal, so a slight misalignment will cause problems.

It could also be an F-connector needs to be replaced at the dish or multiswitch (if you have one). Sometimes moisture builds up inside the connector and corrodes the copper stinger inside.

If you go into your satellite signal strength menu and find the local channel satellite, you're sure to see either a weak signal or an intermittent one.

One more thing, if a tree has grown in the line of sight between the dish and the satellite, this will cause signal problems too. In this case, you either have to trim the tree or move the dish.

Hope this helps!

P.S.
The customer service reps at DirecTV usually idiots reading from a script with no real field experience.

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Do you have at least a 2-channel LNB on your system?...accordianman

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Dish Network DVR


You have what is called a diplexer in the back of the the receiver in the front room.It looks like a splitter.If it is put back on in the wrong way you will have a fuzzy screen.look at the diplexer,you will see in/out which would be the input on a regular splitter,then you will have one side that would be one of the 2 outputs that will say SAT,the other side is UHF/VHF.The chances are that when you plugged them back in you had them swapped.Try changing the 2 cables around.If that doesnt work try changing the assigned channel to 68.You can also try doing a auto channel search on the tv in the room without the receiver.this will find the channel that the front room receiver is broadcasting the signal on.Chances are though that your diplexer wires are configured incorrectly.remember,the in/out should plug into the back of the receiver (satellite in)and the UHF/VHF should be going to the other room with the problem and the SAT side of the diplexer should be wired to the satellite dish.GOOD LUCK! rate me with the outcome please.

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