Neptune top load holes in clothes (by 2 users)

You may have something between your basket (the area where you put your clothes) and your tub (the part that holds all the water in. Check all of the holes in your basket to see if you have something sticking/ protruding out of one of them. You might also have a hole that has been bent casuing a rough edge. Next pull back the edge of your boot (the gray ,rubber part in the front) Do you have any forighn objects in there? Finnaly for the washer, check the bottom of the door. A rough area on the bottom can cause the same problem. You might also want to check your dryer. Over time the seals (the gray rings in the front and back when you look in your dryer can be worn or have a forign object caught in them. Both will cause clothes to snag and tear.