Question about Saeco Vienna De Luxe Espresso Machine

1 Answer

Dump box and brew group stuck

Hello,

our Vienna Deluxe does not work anymore. I opened the service door and saw that the flap of the brew group is blocking the dump box. When I turn it on, it makes a horrible noise. Any ideas how to get the flap out of the dump box???

Thank you!

Posted by on

  • 1 more comment 
  • leonidas137 Apr 17, 2008

    Thank you very much for your quick response! Got the brew group out and it is broken. I guess that is alright after 8 year of daily use. Ordered a replacement part.

    Thank you again!

  • oaronoff Oct 08, 2008

    ...tried to manipulate all the parts... the brewing part is stuck, flap is preventing the dump part from latching in. what else can we do?

  • vincent3000 Feb 23, 2009

    Hi guys, I have a similar problem.
    sometimes my vienna delux have trouble getting the group up against the tamper, where the water is comming out.
    As it lifts up, it makes a loud clackclackclack untill I open the service door and stick a screw driver in the switch to simulate the door being shut, and pull on the group at the same time.

    I wonder if there is too much coffee ground in the group, is the group broken, is the machine becoming weaker and can't lift the basket, or a combination a those.

    Thank you
    Vince

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 487 Answers

Sounds like you inserted the brew group wrong.
if stuck it can be sometimes a hassle to get it out.
ok try these options.
Turn on ,off and on again see if that straightens the brew group out. If not open the door and try to push the knob of the brew group, push it inward and than pull it out . Make sure you try it first with power off. If this does not work pull on the moment you power the machine on.
Let me know what happens. We'll fix it

Posted on Apr 16, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Saeco Vienna - I turned on the coffee machine and instead of the usual whirling of the parts getting into place, it sounds like it is struggling to get into place. I looked inside and the bar is down where...


Hi Its hard to say with what you have said, but if the brew unit was cycling slowly, it may be the board. Close the door and make sure that everything is in but the brew unit. Turn the machine on and see if it cycles the gear in back to the starting point. It may take a few minutes to cycle if its the board. If it returns its the board. I have some boards.

Jun 13, 2011 | Saeco Vienna Espresso Machine

1 Answer

Saeco veinna deluxe coffee machine. i took the


If the light is still then means that either the water tank is empty or the bean hopper is empty.
If the light is blinking then the Dump box, brew group, or drip tray not properly positioned or service door not closed.
So you can make a very good visual check one by one if they are in right position.
Good luck.

Apr 02, 2010 | Saeco Vienna De Luxe Espresso Machine

1 Answer

Saeco Vienna. Wet cofffee grinds in the dump box.


It could be the grind on the coffee or the red group o-ring and the 2 o-rings on the white plastic valve need to be replaced.

Nov 05, 2009 | Saeco Vienna De Luxe Espresso Machine

2 Answers

The brew group to my Vienna Deluxe is out of sync. I cannot get it to fit into the machine and then add the dump box for the grains. They do not fit. I do not want to force the brew group into place....


Problem: Brew group is out of sync. Brew group insertion. Brew group alignment.

Answer: Common to all Saeco superautomatics. After removing and cleaning the brew group, it will get onto the supports but will not lock into place as the gear is not aligned. With the brew group on a clean, well lit table, use a pair of chopsticks and a friend to assist. There is a small lever arm on each side that is accessible from the outside of the brew group. As the carriage slides down towards the correct position, the arms are seen 1" above the drive gear and towards the handle side of the brew group. Gently push in the lever so it slides inside of the locking bar. Both sides need to get pushed in at the same time so it helps to have a friend hold the brew group and push in one side while you pull down on the carriage and push in the other lever. The chopsticks insert into the half-moon on each side above the locking mechanism.

Jul 31, 2009 | Coffee Makers & Espresso Machines

2 Answers

Vienna superautomactica found a spring


Hi,

That spring can fit in many places:-(

I put a blowprint of the brewingunit here.

de174b0.jpg

Jan 31, 2009 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

Saeco Vienna deluxe brew group was jammed


If you have the box the machine came in there is a key that kinda looks like a wine opener, use that to set the little arrow on the brew unit to the "N" letter, then the unit will fit into the machine.

Dec 26, 2008 | Saeco Vienna Digital Coffee Maker,...

1 Answer

Brew group/dump box


Hi,

If you open the door, start the machine, take a screwdriver in the hole lokated in the left lower side and a other in the hole lokated in the right top corner. Now should the machine do her selftest and go back to start positions.

Jul 07, 2008 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

Saeco Vienna delux


The brew group is out of place.
--> --> The brew group cannot be taken out.
--> --> Turn on the machine and close the service door. The brew group will automatically go back into place.
The brew group is out of place.
--> --> The brew group cannot be taken out.
--> --> Turn on the machine and close the service door. The brew group will automatically go back into place.
The brew group is out of place -Turn on the machine and close the service door. The brew group will automatically go back into place.

May 07, 2008 | Saeco Vienna Deluxe

2 Answers

Water in dump box. Saeco Vienna Deluxe.


Had the same problem. I found that the rubber O ring around the plunger was split and leaking water into the dump box. It could also be that your O ring, if not split, is too worn to continue sealing. Try replacing the O ring. I am in process of doing that myself as I just found the problem.
Another possibility is that the filter that filters just before expelling the coffee is clogged and the coffee cannot escape, if that is the case you probably would be getting coffee and not clear water, I would opine.

Feb 17, 2008 | Saeco Vienna De Luxe Espresso Machine

1 Answer

Vienna deluxe can't get dump box back in - brew group flap in the way


Leave the dump box out. Use a spoon to hit the switch where the dump box would normally hit. Hold the switch until the flap is no longer in the way then replace the dump box.

Espresso Machine Service
www.cerinicoffee.com

Nov 23, 2007 | Saeco Vienna De Luxe Espresso Machine

Not finding what you are looking for?
Saeco Vienna De Luxe Espresso Machine Logo

417 people viewed this question

Ask a Question

Usually answered in minutes!

Top Saeco Coffee Makers & Espresso Machines Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3053 Answers

Ray Murphy

Level 2 Expert

67 Answers

eyecam

Level 2 Expert

86 Answers

Are you a Saeco Coffee Maker and Espresso Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...