Question about Canon PIXMA MP780 All-In-One InkJet Printer

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Paper Jam I have a jam message. Paper went in (4x6), didn't come out. Can't see it. How do I open to clear it?

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  • Anonymous Apr 17, 2008

    The printer swallowed a pile of paper



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  • 202 Answers

Hello vidalia

(01) You can find support and downloads for your Canon Pixma MP780 AIO (all-in-one) HERE.

(02) You can find Canon's support and services for this device HERE.

(03) You can find drivers and manuals for it HERE.

(Select your computer's operating system under Drivers/Software selection and the appropriate downloads will appear)

(04) For instructions on clearing a paper jam, download the USER'S GUIDE (it might take a little bit. It's pretty extensive).

(05) Then double-click on the file name: (depending upon the operating system you selected, it will be something like: PIXMA_MP780_750_UG_WIN_EN.EXE)

The file will extract to a folder (in the same location w/ the same name as the file)

(06) Double-click on the folder.

(07) Double click on the file named "TOP" or "TOP.htm"

This will open the USER'S GUIDE for you.

(08) Now, in the left column, click on TROUBLESHOOTING

(09) Then click on the link immediately below TROUBLESHOOTING called "Paper is Jammed"

(10) Follow the instructions provided for clearing a paper jam.

Please, let us know if you have any questions at all, etc. We'll continue to work w/ you on this problem until it is resolved.

Thank you
BJ @:)

If the information I provided enabled you to resolve your problem, kindly take a moment to rate my solution w/ a "FixYa" :)

Posted on Apr 16, 2008

  • B Joan Rapier
    B Joan Rapier Apr 17, 2008

    Hello vidalia,

    Since you assigned a rating and closed the problem, I'm assuming that you've been able to clear your paper jam message and get your printer behaving nicely again.

    That's terrific! I'm really happy you were able to find the support you needed here on
    and resolve your problem.

    Please, come back anytime you need help or have questions. We're here to help.

    Thank you v-e-r-y much for the FIXYA rating, too! :)

    Have a beautiful day
    BJ @:)



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