Question about Canon PIXMA MP780 All-In-One InkJet Printer

1 Answer

Paper Jam I have a jam message. Paper went in (4x6), didn't come out. Can't see it. How do I open to clear it?

Posted by on

  • Anonymous Apr 17, 2008

    The printer swallowed a pile of paper

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 202 Answers

Hello vidalia

(01) You can find support and downloads for your Canon Pixma MP780 AIO (all-in-one) HERE.

(02) You can find Canon's support and services for this device HERE.

(03) You can find drivers and manuals for it HERE.

(Select your computer's operating system under Drivers/Software selection and the appropriate downloads will appear)

(04) For instructions on clearing a paper jam, download the USER'S GUIDE (it might take a little bit. It's pretty extensive).

(05) Then double-click on the file name: (depending upon the operating system you selected, it will be something like: PIXMA_MP780_750_UG_WIN_EN.EXE)

The file will extract to a folder (in the same location w/ the same name as the file)

(06) Double-click on the folder.

(07) Double click on the file named "TOP" or "TOP.htm"

This will open the USER'S GUIDE for you.

(08) Now, in the left column, click on TROUBLESHOOTING

(09) Then click on the link immediately below TROUBLESHOOTING called "Paper is Jammed"

(10) Follow the instructions provided for clearing a paper jam.

Please, let us know if you have any questions at all, etc. We'll continue to work w/ you on this problem until it is resolved.

Thank you
BJ @:)

******
If the information I provided enabled you to resolve your problem, kindly take a moment to rate my solution w/ a "FixYa" :)

Posted on Apr 16, 2008

  • B Joan Rapier
    B Joan Rapier Apr 17, 2008

    Hello vidalia,

    Since you assigned a rating and closed the problem, I'm assuming that you've been able to clear your paper jam message and get your printer behaving nicely again.

    That's terrific! I'm really happy you were able to find the support you needed here on FixYa.com
    and resolve your problem.

    Please, come back anytime you need help or have questions. We're here to help.

    Thank you v-e-r-y much for the FIXYA rating, too! :)

    Have a beautiful day
    BJ @:)



×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Repeat paper jam


there likely a jam in there your not seeing or feeling

Jan 26, 2013 | HiTi P510L Digital Photo Printer w/Breeze...

3 Answers

Printer jam


5ad6a9d.jpg

If your paper is jammed inside, open the printer and gently pull the paper back out to fix the problem.

May 23, 2008 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

MP 640 paper jam message that wont clear


door. 3 Push down on the green lever. 24x Paper Jam, Check Tray 1 Gently open the ... Jam, Check MP Feeder Gently pull the jam straight out of the multipurpose feeder. 202 Paper Jam, Open Rear Door 1 Open the ... side to locate a green lever. Note: To clear the Paper Jam error message, you must remove ... above Tray 1 when the duplex function is in use. To clear this type of jam, follow the instructions under the appropriate paper jam message. Lever 4 Gently pull the jam toward you. 5 Insert the tray. Note: Make sure... under the print media is locked down. 23x Paper Jam, Remove Tray1, Pull Down ...

Jul 29, 2012 | Canon MP640 All-In-One InkJet Printer

1 Answer

I have a paper jam and need to open the back door of an HP 6200 Printer. Do I need a screw driver?


Hello and Welcome to FixYa!
No, you didn't need any screw driver for clearing a paper jam. But yes, if it is more mess than just a simple paper jam, then it depends.
For Paper Jam issues, kindly go through this document.
Concerned, Nooh.

Aug 04, 2011 | Office Equipment & Supplies

1 Answer

CHANGE PRINTER INK CARTRIDGES ,THE SCREEN READS PAPER JAM AND WILL NOT CLEAR OR CORRECT IT SELF.


When you removed the jammed paper, did the paper come out inone piece, if not did all the pieces that were removed make up the entire sheetof paper?
Otherwise there may be still a small piece/s of paper still in the printer,which is causing this error message.

May 14, 2011 | Kodak ESP9 All-in-One w/USB Cable & 4x6...

2 Answers

Paper jam and still won't print


Hi

Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Aug 15, 2009 | Brother Office Equipment & Supplies

1 Answer

Network Printer 12 paper jam


In order for a jam message to reset to READY, the printer logic is looking for an "06 COVER OPEN" message. The top cover of the machine must be opened to clear the jam message. If the top cover interlock switch is stuck closed, the printer logic never clears the jam message, even after all the paper has been removed. The printer appears hung with the paper jam message and can only be made READY by powering the printer Off and back On.

Jun 16, 2009 | IBM Network Printer 12 Laser

3 Answers

202 pam jam


usually it means that a sensor in your fuser is bad. If you have a P.M. Kit replaced the fuser and clean the printer.

but before you do, make sure that you have cleared all jams, including in the fuser.

Its probably time for a Preventive Maintanence

Jun 13, 2008 | Lexmark T630 Laser Printer

Not finding what you are looking for?
Canon PIXMA MP780 All-In-One InkJet Printer Logo

227 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1812 Answers

Corne Viljoen

Level 2 Expert

385 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...