Rank: Apprentice
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I caved in and payed the Canon technician $10 for troubleshooting to find out that this code means there is a hardware failure if you are still getting the four flashing amber/orange lights on startup.
After visiting cartridge world I was informed that they have seen this numerous times before and are convinced the printers are rigged to fail. Essentially they told me that Canon created printers to die after a certain amount of use, which only makes sense considering my printer sat in the same spot for 5 years. How could have it suffered a hardware failure if it was never dropped, let alone moved.!?!?!
Their manufacturers manual says to replace your printer if you have this issue. Old printers, I was told, did not have motherboards, and since their invention it's become apparent that these companies have their hardware wired to fail after a certain time/amount of use. Typically people start to see the ink tank error, the printer head error/failure, and then the hard drive error/failure, which is EXACTLY what happened to me. All they want is for you to purchase new parts, pay for technical support, and pay ridiculous amounts to have parts replaced. It's that or get a 15% discount on a new model that probably costs upwards of $200.
Shame on Canon. I will never buy their products again. Save your money and get a laser printer where you can replace the hard drive in the printer if it "expires".
Comments:
Nov 03, 2009
- I somehow forgot to mention. It means you have a hardware failure if you are still getting the four flashing amber/orange lights on startup after removing the printer head!!!