Question about PC Desktops
This might be an indication that a hardware is failing. go to BIOS and leave it turned on, see if it will still shut down randomly. If it does, then it is definitely a hardware problem. If it still under warranty, call HP for support. You can also visit HP Support Website for more info.
If it is hardware problem, try isolating it by re-seating the parts which has an integrated chip like RAM, VIDEO CARD and CPU. If you have two sticks of RAM, try each one without the other and see which one is failing. You can also switch to the integrated video if you have one to test the graphics card. Make sure you have the proper knowledge on how to handle these parts as this might cause damage on the computer and electric shock.
Posted on Mar 23, 2011
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