- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You should call or email the game support staff. You have some configuration problem with the game. it's impossible to tell anything else without more info.
Sometimes it is drivers, sometimes games will refuse to connect if your machine doesn't meet the minimum specs; there are literally thousands of answers to this questions without further details. It might even require you to open your firewall (windows or home router perhaps). You really need to look at the game's support website and look at their FAQ page, this is a common problem for first time installs of online games and can easily be fixed.
Hello, There are a number of things that can cause this, namely your internet speed. Make sure you have high speed internet with at least 10mbps download and 1mbps upload for best results. Game play can also be affected by wireless. If you are connected to your router via wireless, try using a network cable instead. If your wireless signal quality varies a lot it can cause disruptions in your connection. If you have any P2P programs running such as emule, limewire, torrents, etc... Shut them down as they tend to sap your upload speed which in turn, affects your game. If your computer is not that fast and doesn't play the game without online mode very well, it could be worse online being you are now rendering more elements into the game. Lastly, EA Servers may be over loaded at peak hours which could also affect your game play. Check your internet speed here http://www.speedtest.net and also your link quality here: http://www.pingtest.net Make sure your ping is at least below 80ms and your link quality is A or C. Any less and you may have trouble playing some online games. And again, for the speed, it's good to have at least 10mbps download and 1mbps upload. My connection is 50mbps download and 3mbps upload with ping grade A and ping 3ms, so I have never had any problems myself with online games and real-time streaming J Hope this helps! Chris