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Cleaning brushes don't rotate during cleaning!

It might be a cloaged vacuum hose.  does anyone know its whereabouts?

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  • mwhitman Sep 17, 2008

    yes I have same problem- brushes don't rotate. belts appear to be okay- but brushes don't move!!

  • Anonymous Dec 22, 2008

    Same problem. The "solution" below doesn't really apply to the brushed

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Cleaning brushes don't rotate during cleaning!
It might be a clogged vacuum hose. Does anyone know its whereabouts?

I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
The best way to tell if the vacuum hose is clogged is to take a round ball, marble or steel ball or a nut & bolt assm that is about the same size as the vacuum hose opening & drop it or run it thru the vacuum hose and if it comes out the other end the hose is not clogged. If you have a braided hose (cloth on the outside and black rubber in the inside) the inside black rubber or inside of the hose brakes down and starts to leak and the air moving thru the hose will escape thru the hose and reduce suction. Also make sure the suction release valve is closed as well. There are some vacuums that use a braided hose and the only fix to that problem is to replace the hose. Feel free to check with you local vacuum dealer in the yellow pages or call the factory listed below:
If it is a braided hose from Electrolux the phone number is:
http://electrolux.com Customer Service
Electrolux Home Care Products – North America
PO Box 3900 Peoria, IL 61612
1-800-896-9756

Posted on Apr 17, 2008

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1 Answer

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This is an old post but I thought it might help anyone having this problem now to post the solution.
The internal water pump feeds two water delivery hoses on the Bissell Spot Bot. One goes to the spout located in the center of the rotating brushes.
The other feeds the spout located on the underside of the brush at the end of the hose.
There is a water shut off valve that is actuated when you pull the plastic tube at the end of the hose out of the plastic tube it is fitted into during storage.
When you pull the end of the hose out of this plastic fitting a button inside is no longer depressed and a valve shuts of the water flow to the rotating brushes. If this valve is clogged with gunk it will not release when the hose end is pulled out and water will still come out of the rotating brushes even in manual mode.
This is a mechanical fault not an electronic fault.
To resolve the issue you can mix a solution of vinegar and hot water and fill the water tank with it.
Put the rotating brushes over the sink. Remove the hose and fit the scrub brush to the end.
Start the machine in manual mode. The sink will catch the water coming from the rotating brushes area.
Now point the hose end at the sink to catch the water and pull the water release trigger. While holding the trigger press and release the black button inside the tube that holds the hose end during storage. This moves the internal workings of the valve.
Do this till all the water is gone.
At some point during this procedure you will notice that when you release the black button the water will stop coming from the rotating brushes.
You problem is now solved.
If this does not work after two tanks of hot water and vinegar then the valve would need to be removed and soaked in a solution or replaced.
This is a much more complex procedure that requires disassembly.
Maybe a youtube video is in order.

If your lucky the procedure above will solve the problem.

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This vacuum is not picking up anymore when used as an upright, however it does still work very well when using the hose and attachments, I have looked at the vacuum but I cannot figure out where the clog...


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Try these as they usually repair most vacuum issues of this type.

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1 Answer

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1 Answer

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Now I am happy that the vacuum is completely cleaned and back in operation!

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1 Answer

Brushes not spinning


http://geeksquad.fixya.com/ThreadView.aspx?prdid=40473&thid=732696
Brushes not spinning
Posted by mathis_23 on Jul 02, 2008
I cleaned filter and the brushes are still not rotating.

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It probably is not the filter that will start the brushes turning again, it may be a few other things. There is a switch in the front that indicates brushes on and brushes off, and the switch could be broken, it could be that the brushes come in an assembly and the assm could be belt driven and you would have to replace the belt or the drive mechanism the turns the brushes is broken. These are just suggestions and you should check the schematic in your owner’s manual under trouble shooting. If you don’t have a owner’s manual, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Thanks, Don the Vac Man
Go Ahead. Use Us.

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