Question about Printronix Line Matrix P5010 Printer

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Close platen signal

Our printer is saying to "close platen" even though it already is. We tried turning it on and off and even blowing out the inside to get rid of any debris. It is still giving us the "close platen" signal though. Any suggestions?

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When you open and close the platen lever you will notice micro switch that should be engaged... When the lever is down to A - C. looks like this... only 2 other things it could be besides the switch... close platen signal - 152417-001.jpg&w=70&h=39 152417-001 P5000 Platen Interlock Switch
If anybody has been in the printer where PCBA's are, check the two cable connectors holders... seated good... worst case,it would be very rare if its CMX Board(main logic)...

Posted on Dec 01, 2008

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Try unplugging the printer from power.
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Hi there
You can try this it some times works.

Super Canon User's method of resetting IP1600
1.Press Resume button hold for 1 - 2 minutes (count to 1 to 15-16)
2.Open the cover right away
3.Release Both cartridges out and then put cartridges them back again
4.Close The Cover
5.Turn Off Then Turn On again.

You can download the Resetter tools program from my website.

Click Link = http://www.4all2sell.com/reset-tools/ip1600st-RESETTER-TOOLS.zip
1. Download software for Canon iP1200, iP1600, 2200 Printers.
2. Unzip downloaded file by etc
3. Run GeneralTool.exe
4. Select the connected USB port number from USB PORT
5. Click LOCK RELEASE, and select the applicable model name in SET DESTINATION
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If both the main and platen waste ink absorbers are replaced, reset both the main and platen waste ink counters.
Free WinZip http://www.winzip.com/downwz.htm
Please call back to vote
All the best: Pineworks

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The way you describe your error, it seems that there is still some residual paper stuck inside the printer that may cause subsequent paper to be mis-aligned.

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

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1 Answer

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Hi there
You can try this it some times works.

Super Canon User's method of resetting IP1600
1.Press Resume button hold for 1 - 2 minutes (count to 1 to 15-16)
2.Open the cover right away
3.Release Both cartridges out and then put cartridges them back again
4.Close The Cover
5.Turn Off Then Turn On again.

You can download the Resetter tools program from my website.

Click Link = http://www.4all2sell.com/reset-tools/ip1600st-RESETTER-TOOLS.zip
1. Download software for Canon iP1200, iP1600, 2200 Printers.
2. Unzip downloaded file by etc
3. Run GeneralTool.exe
4. Select the connected USB port number from USB PORT
5. Click LOCK RELEASE, and select the applicable model name in SET DESTINATION
6. In CLEAR WASTE INK COUNTER, select MAIN or PLATEN. The selected waste ink counter will be reset. MAIN resets the main waste ink counter, PLATEN resets the platen waste ink counter.
If both the main and platen waste ink absorbers are replaced, reset both the main and platen waste ink counters.
Free WinZip http://www.winzip.com/downwz.htm
Please call back to vote
All the best: Pineworks

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1 Answer

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Hi there
You can try this it some times works.

Super Canon User's method of resetting IP1600
1.Press Resume button hold for 1 - 2 minutes (count to 1 to 15-16)
2.Open the cover right away
3.Release Both cartridges out and then put cartridges them back again
4.Close The Cover
5.Turn Off Then Turn On again.

You can download the Resetter tools program from my website.

Click Link = http://www.4all2sell.com/reset-tools/ip1600st-RESETTER-TOOLS.zip
1. Download software for Canon iP1200, iP1600, 2200 Printers.
2. Unzip downloaded file by etc
3. Run GeneralTool.exe
4. Select the connected USB port number from USB PORT
5. Click LOCK RELEASE, and select the applicable model name in SET DESTINATION
6. In CLEAR WASTE INK COUNTER, select MAIN or PLATEN. The selected waste ink counter will be reset. MAIN resets the main waste ink counter, PLATEN resets the platen waste ink counter.
If both the main and platen waste ink absorbers are replaced, reset both the main and platen waste ink counters.
Free WinZip http://www.winzip.com/downwz.htm
Please call back to vote
All the best: Pineworks

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1 Answer

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Lexmark may still be supporting this model printer.

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1 Answer

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1 Answer

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Hi there
You can try this it some times works.

Super Canon User's method of resetting IP1600
1.Press Resume button hold for 1 - 2 minutes (count to 1 to 15-16)
2.Open the cover right away
3.Release Both cartridges out and then put cartridges them back again
4.Close The Cover
5.Turn Off Then Turn On again.

You can download the Resetter tools program from my website.

Click Link = http://www.4all2sell.com/reset-tools/ip1600st-RESETTER-TOOLS.zip
1. Download software for Canon iP1200, iP1600, 2200 Printers.
2. Unzip downloaded file by etc
3. Run GeneralTool.exe
4. Select the connected USB port number from USB PORT
5. Click LOCK RELEASE, and select the applicable model name in SET DESTINATION
6. In CLEAR WASTE INK COUNTER, select MAIN or PLATEN. The selected waste ink counter will be reset. MAIN resets the main waste ink counter, PLATEN resets the platen waste ink counter.
If both the main and platen waste ink absorbers are replaced, reset both the main and platen waste ink counters.
Free WinZip http://www.winzip.com/downwz.htm
Please call back to vote
All the best: Pineworks

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1 Answer

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